Business Details
28 Years
experience
Emergency
services
Trusted Veterinary Care in Whyalla
Established in Whyalla, our veterinary clinic has been dedicated to providing comprehensive pet care since 1998. Under the leadership of Dr. Andrew Melville-Smith, we combine modern facilities with compassionate service, offering consultations, surgeries, and emergency care. Our team of experienced veterinarians utilises advanced technology, including digital X-ray systems and heated surgical tables, to ensure optimal outcomes. We prioritise preventative healthcare and community education, running initiatives like our puppy school and pet re-homing program. Our commitment to sustainability extends to eco-friendly practices, while our 7-day service model ensures accessibility for pet owners.With expertise in treating both common and complex conditions, including parvovirus isolation care, we maintain rigorous hygiene standards to protect animal health. Our staff's extensive experience, including international veterinary work and specialist interests in feline care, supports our mission to deliver exceptional medical attention. We offer discounts for microchipped pets and maintain transparent pricing for services ranging from vaccinations to cremation. Through community engagement and continuous facility upgrades, we strive to be Whyalla's trusted partner in companion animal welfare.
Services
Consultations
Surgeries
Digital X-ray
Microchipping
House Calls
Cremation
Puppy Training
Parvovirus Treatment
Dental Care
Grooming
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency veterinary services with dedicated after-hours support
- Our heated, electric surgical tables improve patient outcomes during procedures
- Experienced team includes veterinarians with specialist interests in feline care
- We maintain strict hygiene protocols including parvovirus isolation facilities
- Discounts available for microchipped pets and vaccination packages
What people say
Amazing staff
Kind, caring professionals
Stress-free experience
Quality endorsement
Everything done for pets
Services
Digital X-ray
Our clinic utilises state-of-the-art Shimadzu MUX10 X-ray machines with Agfa XD14 digital panels for high-resolution imaging. This technology enables rapid diagnosis of musculoskeletal, respiratory, and internal organ conditions while reducing radiation exposure. The system integrates with our digital records for efficient patient management.
Microchipping
We provide permanent pet identification through ISO-standard microchip implantation. This procedure ensures pet recovery if lost, meets South Australian legal requirements, and qualifies for ongoing consult fee discounts. Our biocompatible chips use RFID technology for reliable identification.
Puppy School
Our five-week puppy training program develops socialisation skills and basic obedience. Conducted by veterinary professionals, sessions focus on positive reinforcement techniques. Completion requires vaccination proof and includes disease prevention protocols to ensure puppy safety during classes.
Parvovirus Treatment
We maintain dedicated isolation wards for parvovirus cases with strict biosecurity measures. Treatment includes intensive fluid therapy, antibiotic support, and environmental decontamination. Our protocols follow current veterinary standards to maximise recovery rates while preventing disease spread.
House Calls
Veterinary home visits are available for mobility-impaired pets, requiring advanced scheduling. Services include consultations, vaccinations, and palliative care. Our electric vehicle fleet enables eco-friendly transportation for non-emergency cases needing home-based treatment.
People
Dr. Andrew Melville-Smith
Principal Veterinarian
Leading Whyalla Veterinary Clinic since 1998, Dr. Melville-Smith established its environmental sustainability focus and expanded services to seven days a week. He manages rescued animal rehoming programs and maintains clinical excellence in general practice.
Dr. Andrew Wong
Veterinarian
Specialising in feline and aquatic medicine, Dr. Wong brings expertise from Adelaide veterinary rotations. He focuses on client education and compassionate care, balancing clinical work with community engagement to improve pet health outcomes.
Dr. Elaine Tan
Veterinarian
A 2023 University of Adelaide graduate, Dr. Tan advocates for preventative healthcare and animal adoption. Her background in international travel informs cultural competence in client interactions, while her clinical interests include dermatology and soft tissue surgery.
Questions
What emergency services do you offer after hours?
We provide 24/7 emergency veterinary care with dedicated mobile support at 0419 806 392 for urgent pet medical needs outside regular business hours.
How does the puppy school program work?
Our five-week puppy training runs weekly evenings with vaccination requirements. Completing three vaccinations and desexing qualifies for free enrollment through our voucher system.
Why is microchipping important for pets?
Microchipping provides permanent identification for lost pets, meeting South Australian legal requirements and increasing reunion chances while offering consult fee discounts.
What payment methods do you accept?
We accept PayID payments through our mobile number 0419 806 392 for convenient and secure transaction processing at our veterinary clinic.
Can you accommodate home visits for pets?
Home visits require advanced scheduling and are available for specific medical needs. Our electric vehicle fleet supports eco-friendly transportation for non-emergency home-based veterinary services.
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