"A Wow Experience" in Real Estate
Urban WA Real Estate is a leading residential real estate agency in Australia, committed to exceeding expectations and delivering a 'Wow Experience' for every client. We proudly serve sellers, buyers, landlords, and tenants across a diverse range of properties and markets.
Our Expertise
Our experienced team of professionals offers a comprehensive array of services to cater to all your real estate needs.
**Residential Sales & Acquisitions
We assist clients in selling and purchasing residential properties through:
- Tailored marketing campaigns
- Strategic pricing strategies
- Expert negotiation
- Comprehensive market knowledge
- Transparent and regular communication
**Residential Land & Rental Management
Whether you're a landlord or tenant, we can provide secure and efficient management solutions, including:
- Tenant selection and screening
- Rent collection and payment
- Property maintenance and repairs
- Regular inspections and reports
- Detailed communication and responsiveness
**Rental & Valuation Services
Our experienced valuers offer:
- Accurate property valuations
- Rent assessments
- Rental appraisals
- Market analysis and guidance
**Compliance & Peace of Mind
We prioritize transparency and compliance with:
- NRAS regulations
- Property licensing requirements
- Comprehensive insurance coverage
- Client communication and dispute resolution procedures
Why Choose Urban WA?
- Experienced and passionate team: Our dedicated professionals are passionate about exceeding expectations and building lasting client relationships.
- Market knowledge: We have in-depth understanding of the local market and wider industry trends.
- Client-focused approach: We prioritize open communication and personalized attention to your needs.
- Results-oriented: We are committed to achieving the best possible outcomes for every transaction.
Our Values
At Urban WA, our core values underpin everything we do:
- Integrity: We conduct ourselves with honesty and transparency.
- Professionalism: We maintain the highest standards of ethics and expertise.
- Client focus: Your needs are our priority.
- Communication: We believe in open and clear communication at all times.
- Passion: We are driven by a genuine desire to help our clients achieve their real estate goals.
Unsatisfactory Experiences
The reviews highlight a series of disappointing interactions with a real estate agency. Several authors have had negative experiences with the agency, citing a lack of professionalism, dishonesty, and poor service.
Breaches of Trust
Many reviewers have felt betrayed by the agency's actions, including signing tenants to lease agreements without permission, moving tenants into properties during renovations, and failing to update property reports. This lack of transparency and respect for clients has led to feelings of distrust.
Poor Communication
Several authors have mentioned the agency's lack of communication, with some only being contacted when threatened with legal action. This lack of transparency and responsiveness has caused frustration and anxiety for tenants.
Unprofessionalism
The reviews consistently describe the agency's staff as rude, unprofessional, and lacking respect for long-term tenants. One author even mentions that the agency wouldn't be touched with a "ten foot barge pole".
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