Experience Personalized Care, Exceptional Service
At Sunshine Marketplace Medical Centre, our mission is to provide high-quality, patient-centred medical care to individuals and families in the Sunshine and Tarneit communities. Our team of experienced general practitioners, nurses, and allied health professionals are dedicated to delivering holistic, comprehensive care that addresses the physical, emotional, and psychological needs of our patients.
Our Services
We offer a wide range of medical services, including general consultations, chronic disease management, preventative care, and minor procedures. Our clinic also provides Allied Health services, Pathology, and Pharmacy services. We are a bulk billing clinic, and our doctors are committed to providing professional, reliable advice and proactive treatment to meet the health care needs of our patients.
Our Team
Our team of doctors includes Dr. Firoz Khan, Dr. Fargina Hossain, Dr. Sanwar Sawdagar, and Dr. AKM Khan. Each of our doctors has their own special interests and areas of expertise, ensuring that our patients receive comprehensive and personalized care. We also have a team of experienced nurses and reception staff who are dedicated to providing exceptional patient care.
Our Values
At Sunshine Marketplace Medical Centre, we value patient-centred care, respect, empathy, and communication. We are committed to providing a safe, welcoming, and inclusive environment for all our patients, regardless of their cultural background, age, or ability.
Overview of Medical Practice
The medical practice has received an overall positive response from patients, with most reviewers praising the doctors and staff for their excellent care and service.
Staff and Doctors
The doctors, particularly Dr. Sanwar, have been commended for their knowledge, empathy, and kindness. They have been described as caring, friendly, and willing to listen to patients' concerns. The reception staff have also been praised for their niceness and helpfulness.
Positive Aspects
Patients have expressed appreciation for the medical practice, stating that they have found a reliable and trustworthy GP. The doctors have been credited with providing accurate diagnoses and effective treatments, with some patients even stating that they have found a doctor who genuinely cares about their well-being.
Negative Aspects
However, some patients have experienced long waiting times and issues with online bookings. One patient had a negative experience with a doctor not turning up for an appointment, and another patient had a misunderstanding about online bookings.
Waiting Times and Booking Issues
A few patients have complained about the long waiting times, with one patient stating that they expect to wait at least 30 minutes. Another patient had an issue with making an online booking, only to find out that it was not available for new patients.
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