Treasured Memories. Loving Farewells.
At Australian Heritage Funerals, we understand that arranging a funeral can be a daunting task, especially during a time of grief. That's why our team of warm, caring, and professional staff are dedicated to helping you in every way possible. We believe in "personal service" and make sure our clients feel comfortable and cared for, listening closely to what they are saying, offering well-considered advice and suggestions, and following through with great attention to detail. Our goal is to ensure that each family feels understood and supported throughout the entire funeral planning process.
Our Services
We offer a complete funeral service for people of all religions and cultural beliefs. Our highly experienced team will arrange all the services you may require, from our quality facilities with a beautiful onsite funeral chapel and tearoom for catering, to our specialized funeral vehicles. We have the complete flexibility to help you create a personalized, unique, and appropriate farewell that honors your loved one. Our services include:
- Funeral arrangements and planning
- Burial and cremation options
- Casket, coffin, urn, and flower selection
- Pre-planning and pre-payment options
- Grief support and counseling
- Planning ahead and fixed price arrangements
Our Facilities
Our facility features a beautiful onsite Heritage Chapel, perfect for non-religious and religious services. We also have an adjoining Heritage function room, allowing for refreshments to be catered for. Our specialized funeral vehicles include modern white hearses, vintage horse-drawn hearse, and motorbike hearse.
Our History
Australian Heritage Funerals is proud to be an Australian-owned company, established in 1998. We have many years of experience caring for local people in need. Our team are also pre-planning specialists and offer a variety of options to make things easier on your family in the future, including advanced planning and pre-payment.
Our Promise
At Australian Heritage Funerals, we are committed to providing the highest level of service and care to each and every family we serve. We promise to listen to your needs, offer guidance and support, and ensure that every detail is taken care of, so you can focus on saying goodbye to your loved one with dignity and respect.
Compassionate Care
The majority of reviewers praised Australian Heritage Funerals for their compassionate care and attention to detail during a difficult time. Many reviewers mentioned specific staff members, such as Angela, Michelle, Judith, and Simon, who went above and beyond to provide emotional support and personalized service.
Professionalism and Expertise
Reviewers also commended the funeral home for their professionalism and expertise in handling funeral arrangements, cremations, and burials. They appreciated the staff's patience, kindness, and understanding, which made the process less stressful and overwhelming.
Personalized Service
Several reviewers highlighted the funeral home's ability to accommodate their unique needs and requests, even during the COVID-19 pandemic. The staff were described as flexible and willing to go the extra mile to ensure that the funeral service was meaningful and memorable.
Negative Experience
However, one reviewer had a negative experience with the funeral home, citing an uncomfortable encounter with a staff member who asked about vaccination status and initially refused to serve them.
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