Unwind, Catch up & Kick ON
AC-TEC Services is a leading air conditioning and refrigeration company proudly serving the entire South East Queensland region since 2007. With over 40 years of combined experience among our qualified technicians and directors, we are dedicated to providing high-quality service, innovative solutions, and outstanding customer support in all aspects of air conditioning and refrigeration.
Our Vision and Values
Our vision is to become the leading service provider in the air conditioning industry by prioritizing quality, innovation, and customer satisfaction. We uphold the following values:
- Integrity: We conduct our business with honesty, transparency, and accountability.
- Passion: We are committed to continuous learning and upholding the highest standards of professionalism and craftsmanship.
- Customer Focus: We prioritize understanding your needs and providing individualized solutions.
- Collaboration: We value teamwork, fostering positive relationships with our clients and industry partners.
- Sustainability: We actively strive to implement environmentally responsible practices.
Our Services
AC-TEC Services offers a comprehensive range of services, encompassing:
Installation
- Residential air conditioning installation
- Commercial and industrial air conditioning installation
- Refrigeration system installation for commercial and industrial applications
Maintenance
- Regular maintenance plans to ensure optimal performance and energy efficiency
- Emergency repairs and troubleshooting
- Comprehensive inspections and diagnostics
Repair
- Comprehensive repair services for all makes and models of air conditioners and refrigerators
- Use of genuine parts and components for lasting solutions
Our Expertise
Our team has extensive experience in handling projects of all sizes, from large commercial buildings to small residential homes. We have successfully completed numerous projects for clients in various industries, including:
- Industrial facilities
- Retail stores
- Office buildings
- Healthcare facilities
- Residential homes
Award-Winning Recognition
Throughout our journey, AC-TEC Services has been recognized for its excellence, receiving the prestigious Gold Coast Business Excellence Award in the Trades, Professions and Services Category three times. We are also proud members of the ARCtick and CM3 accreditation programs.
Overall Reviews
The reviews are overwhelmingly positive, with all the reviewers giving 5-star ratings and praising the professionalism, quality, and reliability of Ac-Tec Services. The majority of the reviews mention the friendly and knowledgeable staff, with some commenting on the good communication and high standard of service.
Positive Aspects
Ac-Tec Services have a strong reputation for providing excellent air-conditioning and refrigeration services. They are known for their problem-solving skills, professionalism, and ability to deliver quality work. Many reviewers have praised the company's preventative maintenance programs, equipment, and services, including installation, repair, and maintenance. The company has also been praised for its friendly and approachable staff, with some reviewers mentioning that the team members are a pleasure to deal with.
Negative Aspect
However, one reviewer had a negative experience with Ac-Tec Services. They reported that during an air-conditioner cleaning, one of the vent blades was pushed on too hard and no longer works. The reviewer was unhappy with the company's attitude, stating that they were told that Ac-Tec Services would not be held liable for any units that are "falling apart". The reviewer felt that the company did not take responsibility for the damage and refused to apologize or offer any compensation.
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