At Duncan's Plumbing, Heating & Air Conditioning, we take pride in being Canberra's trusted plumbing professionals. With over 55 years of experience, our team of licensed plumbers, drainage experts, and trades assistants have been providing top-notch services to the ACT and surrounding regions. Our commitment to excellence, professionalism, and customer satisfaction has earned us a reputation as the go-to experts for all plumbing, heating, and air conditioning needs.
Our Services
We offer a comprehensive range of services designed to cater to all your plumbing, heating, and air conditioning requirements. From plumbing installations, repairs, and maintenance to heating and air conditioning services, we've got you covered. Our services include:
- Plumbing installations, repairs, and maintenance
- Backflow prevention testing and certification
- Hot water system installations, repairs, and maintenance
- Gas fitting services
- Drainage issues and blockage clearance
- Emergency plumbing services
- Bathroom renovations
- Roofing and guttering installation and repairs
- Heating and air conditioning installations, service, and repairs
Our team is dedicated to providing prompt, reliable, and efficient services that meet the highest standards of quality. We employ only the best licensed plumbers and drainage experts, and our large office staff is always available to assist with bookings, customer service, and invoicing.
Why Choose Us
At Duncan's Plumbing, Heating & Air Conditioning, we pride ourselves on our expertise, professionalism, and customer focus. We strive to provide great value for money, upfront costs, and a friendly, trustworthy service. As a family-operated business, we understand the importance of building strong relationships with our customers and providing personalized services that meet their unique needs.
Experience and Qualifications
With over 55 years of experience, we have established ourselves as one of the most trusted and reliable plumbing, heating, and air conditioning services in Canberra. We are licensed by the ACT Fair Trading License #199714617, Arctick #AU38626, and Electrical #200012004, and hold a NSW Fair Trading Licence Number: 204829C.
Customer Reviews Summary
Duncan's Plumbing Heating and Air Conditioning has received overwhelmingly positive feedback from customers, with a majority rating them 5 stars.
Excellent Customer Service
The company has been praised for their prompt response times, professionalism, and friendly staff. Many customers have appreciated the courtesy and politeness of the staff, even when dealing with issues such as missed appointments or late payments.
Efficient Work and Quality
Technicians have been commended for their efficiency and quality of work, with customers noting that problems were resolved quickly and with minimal hassle. The installation of hot water systems and the fixing of heating and cooling systems were particularly highlighted as being done expertly and at a reasonable price.
Reasonable Pricing
Customers have been pleasantly surprised by the affordable prices offered by Duncan's Plumbing Heating and Air Conditioning, especially when compared to other companies' quotes.
Positive Experiences
Many customers have expressed their satisfaction with the service they received, highlighting the responsiveness, punctuality, quality, professionalism, and value provided by Duncan's Plumbing Heating and Air Conditioning. Some customers have also appreciated the staff's thoroughness in their work and the ability to handle multiple issues in one visit.
One Negative Review
One customer had a negative experience, expressing frustration over waiting three weeks for a quote, and ultimately deciding to look elsewhere for assistance with a roof leak.
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