Who We Are
At Eastern Commercial Furniture (ECF) and Healthcare Furniture Australia (HFA), we're passionate about providing high-quality furniture solutions that make a real difference in people's lives. With over 30 years of experience, our Melbourne-based teams have worked with clients to bring innovative and functional design solutions to projects of all scopes and dimensions.
Our Story
Our journey began with a simple yet powerful idea: that the furniture we use every day should be more than just functional - it should be designed to inspire, to heal, and to bring people together. Today, we're proud to be one of Australia's leading furniture suppliers, serving clients across the country with our extensive range of commercial and healthcare furniture solutions.
Our Approach
We believe that great design is about more than just aesthetics - it's about creating spaces that work for people. That's why we work closely with our clients to understand their unique needs and objectives, and then use our expertise to bring their vision to life. From consultation to installation, we're committed to delivering exceptional customer service and quality products that exceed our clients' expectations.
Our Team
Our team is made up of dedicated professionals who are passionate about what they do. From our sales team to our project managers, every member of our team is committed to delivering exceptional customer service and ensuring that every project is completed to the highest standard.
Our Commitments
We're committed to protecting the environment while enhancing our clients' spaces. That's why we've implemented a quality management system that tracks and improves our performance against international standards ISO 9001 and ISO 14001. Many of our products are also AFRDI and GECA certified, ensuring that they meet the highest environmental and quality standards.
Our Services
We offer a comprehensive range of services designed to make it easy for our clients to find the perfect furniture solution for their needs. Our services include:
- Consultation: We work closely with our clients to understand their unique needs and objectives, and then use our expertise to bring their vision to life.
- Supply: We offer an extensive range of commercial and healthcare furniture solutions, including ergonomic office chairs, executive and task seating, desks, workstations, storage and breakout for commercial businesses, and furniture for hospitals, aged care, nursing homes and mental health facilities.
- Installation: Our experienced installation team ensures that every project is completed to the highest standard, on time and on budget.
Our Products
We offer an extensive range of commercial and healthcare furniture solutions, including:
- Commercial: Accessories, Booth & Acoustic, Breakout, Cafe & Outdoor, Certified Sofas & Armchairs, Specialised Joinery, Storage, Tables, Task & Executive Seating, Visitors & Meeting Room Seating, Workstations & Desking
- Healthcare: Bedroom, Booth & Acoustic, Cafe & Outdoor, Community Area, Dining Room, Green Certified, Lounge Room, Office Seating, Office Storage & Accessories, Patient & Medical, Specialised Joinery, Workstations & Desking
Product Satisfaction and Customer Service
Customers Colleen Whittaker, Samantha Peavey, Marc Lovell, Jackie Atkinson, and Ilya Frolov all gave five-star ratings to the company. Colleen, a returning customer, appreciated the prompt customer service and the staff's satisfaction with their new chairs. Samantha, who purchased physiotherapy plinths and office tables, was extremely satisfied with the friendly and efficient service provided by Royce. Marc, who was involved in a major capital building program for a new clinical wing at Cabrini hospital Malvern, highlighted the supplier's extensive product and design capability, which delivered excellent results against challenging timelines. Jackie, who ordered tables, chairs, and whiteboards, praised Royce for his promptness in returning phone calls and emails with requested information. Ilya, who worked with Simon and Luke, appreciated their professionalism and commitment to quality and end-to-end customer service.
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