Transforming lives through connection and awareness
At Narellan Animal Hospital, we are a family of pet passionate professionals dedicated to providing exceptional veterinary care to the pets of the Greater Macarthur region in Sydney and its surrounding suburbs. Our team of highly skilled and compassionate veterinarians, nurses, and support staff are committed to delivering personalized care and attention to each pet that walks through our doors.
Our History
Established in 1986, we have been proudly serving the Macarthur region for over 35 years, earning a reputation as a trusted and reliable veterinary hospital. In 1997, we achieved the prestigious ASAV (Australian Small Animal Veterinarians) 'Hospital of Excellence' accreditation, which is reviewed every 3 to 4 years. This award recognizes our commitment to maintaining the highest standards of veterinary care, facilities, and expertise.
Our Services
As an Australian Small Animal Veterinary Association accredited hospital, we offer a comprehensive range of services to cater to the diverse needs of our furry friends. Our state-of-the-art facilities are equipped with modern medical equipment, including an in-house pathology system, digital x-ray equipment, dental equipment, and advanced orthopedic equipment. We provide preventative care, medical services, surgical services, cat boarding, puppy preschool, pet wellness programs, health screening tests, anesthesia and patient monitoring, and additional services to ensure your pet receives the highest level of care.
Our Values
At Narellan Animal Hospital, we uphold a set of core values that guide our actions and decisions. We believe in integrity and honesty, constant care and empathy, pursuing knowledge and skill, and striving for excellence in customer service. These principles are embedded in our daily practices, ensuring that we provide exceptional care to our clients and their beloved pets.
Meet Our Team
Our team of dedicated professionals is passionate about delivering personalized care and attention to each pet. From our veterinarians and nurses to our support staff, we work together to provide a comprehensive range of services that cater to the diverse needs of our furry friends. We invite you to learn more about our team and their areas of expertise.
Summary of Reviews:
General Feedback
The majority of customers have praised the staff and the quality of service provided by the vet clinic. The staff have been described as caring, kind, and non-judgmental, with a focus on providing the best care for the pets. The communication with customers has been excellent, with regular updates on the condition of their pets and explanations of treatment options. The clinic has been commended for its cleanliness and adherence to health and safety protocols.
Pricing
While the clinic's pricing has been noted as slightly higher than other vet clinics, customers have generally found it to be worth the extra cost for the quality of service provided. The clinic has been transparent about costs and has provided clear quotes for treatment.
Overall Experience
The overall experience for customers has been overwhelmingly positive, with pets receiving excellent care and owners feeling reassured and supported throughout the process. The clinic has been highly recommended by customers for its caring staff, excellent service, and commitment to providing quality pet care.
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