Creating communities and homes where families can grow and prosper.
At Dennis Family Homes, we're a family-owned business with a rich history of creating communities and homes where families can grow and prosper. With over 60 years of experience and expertise in the property industry, we've built a reputation for quality and excellence that's unmatched in the Australian market.
Our Story
Our journey began with a single vision: to create master-planned residential communities that bring people together and provide a sense of belonging. Today, we're proud to have built more than 35,000 homes across Victoria and South East Queensland, and project manage residential communities that are home to thousands of families. We're passionate about delivering exceptional quality, innovative design, and outstanding customer service that exceeds our clients' expectations.
Our Services
As a leading property developer and home builder, we offer a range of services that cater to the diverse needs of our clients. Our development relationships team works closely with landowners to develop residential communities that are tailored to their unique requirements. Our home designs are crafted to provide functional living spaces that are both stylish and affordable. Whether you're a first-home buyer, a growing family, or an empty nester, we have a range of homes that are designed to meet your needs.
Our Values
At Dennis Family Homes, our values are at the heart of everything we do. We believe in living and working by the values of Honesty & Integrity, Passion, Caring, Vision, and Quality. These values guide our decision-making, inform our interactions with our clients and partners, and inspire us to strive for excellence in every aspect of our business.
Customer Service and Support
Dennis Family Corporation's customer service has received a mixed response. Some customers have had a positive experience with the settlement coordinator, Pooja Singh, who provided them with exceptional support and kept them informed throughout the process. Pooja was praised for her professionalism, expertise, and genuine commitment to customer satisfaction. Similarly, Ali, a sales associate, was commended for his helpfulness, professionalism, and dedication to customer needs.
However, not all experiences were positive. Some customers reported long wait times for the approval of their house designs, leading to frustration and dissatisfaction. Additionally, there were complaints about the company's post-construction service, with customers experiencing delays in the maintenance of defects in their homes.
Property and Construction Quality
There were no specific comments about the quality of the properties or construction. However, one customer mentioned that their home had some defects, including a shower that leaked and a main door that was not fixed, which contributed to their negative experience.
Overall Experience
Overall, customers had varying experiences with Dennis Family Corporation. Some were extremely satisfied with the service provided by the settlement coordinator and the sales associate, while others had negative experiences with the approval process and post-construction service.
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