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At Vet Cross, we understand the importance of providing top-notch veterinary services to our furry friends and beloved pets. Our team of enthusiastic professionals is dedicated to delivering exceptional care and compassion to every animal that walks through our doors. With three conveniently located veterinary clinics and a 24-hour animal hospital, we offer a wide range of services designed to keep your pets healthy, happy, and thriving.
Our Services
From routine check-ups and vaccinations to emergency surgeries and dental care, our team of experts is equipped to handle it all. Our services include surgery, dentistry, puppy pre-school, emergency vet care, mobile vet services, and animal care for dogs, cats, horses, cattle, sheep, alpacas, and birds. We also offer a superstore complete with a range of pet care products and a complete care club that rewards our loyal customers.
Our Commitment
At Vet Cross, we are committed to providing compassionate and personalised services to every animal in our care. We understand that every pet is unique, and we take the time to get to know you and your pet's individual needs. Our state-of-the-art facilities and extensive veterinary expertise ensure that your pet receives the best possible care. We are passionate about supporting and engaging with the local community and are dedicated to making a positive impact on the lives of animals and their owners.
Our Values
At Vet Cross, we value compassion, teamwork, and exceptional customer service. We believe that every animal deserves the best possible care, and we are committed to making that a reality. Our team is dedicated to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the most effective and innovative treatments available.
Positive Experiences with Vet Cross
Many reviewers have had positive experiences with Vet Cross, praising the team's warm-hearted service and commitment to animal welfare. The vet team, including Tim, Andrew, and Tom, have been commended for their empathy, respect, and thorough care. Reviewers have also appreciated the grooming services and the attention to detail provided by the staff.
Negative Experiences with Vet Cross
Some reviewers have had negative experiences with Vet Cross, citing issues with the vet's experience and treatment of their pets. One reviewer's dog went into shock after a blood test, requiring additional vet bills and care from other veterinarians. Another reviewer's pony was not given pain relief and was refused diagnostic blood tests, leading to a lack of trust in the clinic.
Mixed Reviews
Some reviewers have had mixed experiences with Vet Cross, praising certain aspects of the service while criticizing others. One reviewer appreciated the grooming services but felt that the veterinary side of the business stretched out consultations and advised unnecessary tests.
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