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About our Hospital

Berkeley Vale Private Hospital is a 50-bed facility nestled within the heart of Berkeley Vale, NSW. We proudly stand as part of the esteemed Ramsay Health Care network, offering compassionate care and comprehensive services to patients seeking rehabilitation, medical and mental health support. Since joining Ramsay Health Care in 2001, we have consistently upheld the organisation's values of "People Caring for People" by fostering a patient-centered approach and prioritizing quality care.

A Comprehensive Healthcare Experience

Our diverse team of experienced professionals offer a comprehensive range of services to support individuals on their journey towards recovery and wellbeing. From rehabilitation tailored to physical and cognitive needs to tailored mental health care, we are committed to fostering a positive and supportive environment for healing.

Medical & Rehabilitation Services

  • Comprehensive inpatient and outpatient rehabilitation for physical disabilities
  • Specialized programs for chronic pain management
  • Neuro-rehabilitation and stroke recovery therapy
  • Post-operative care and recovery

Mental Health Services

  • Comprehensive mental health assessments and treatment plans
  • Inpatient and outpatient therapy for various mental health conditions
  • Cognitive behavioral therapy (CBT) and other evidence-based interventions
  • Crisis intervention and support

Additional Services

  • Day rehabilitation program for ongoing support and recovery
  • Outpatient services for continued care after hospitalization
  • Persistent pain program for effective pain management

Community Involvement

We believe in fostering strong connections within the local community. We actively participate in community initiatives and provide outreach programs to raise awareness about health and wellbeing.

Our Values

At Berkeley Vale Private Hospital, our core values of compassion, respect, excellence, and collaboration underpin everything we do. We are committed to:

  • Providing individualized and patient-centered care
  • Maintaining open and honest communication with patients and their families
  • Delivering exceptional care with a focus on clinical excellence
  • Empowering and supporting our patients in their recovery journey

Conclusion

Berkeley Vale Private Hospital is dedicated to providing high-quality healthcare services to the local community. With a team of skilled professionals, a diverse range of services, and a commitment to compassionate care, we are dedicated to helping individuals achieve their best possible health and wellbeing.

Reviews
Positive: Positive feedback highlights the caring nature and professionalism of staff members like Dr. Popov, making patients feel valued and supported.
Negative: Negative feedback reveals issues with communication, staff attitude, and the handling of complex cases, leading to frustration and negative outcomes for some patients.

Hospital Experiences: A Mixed Bag

The Berkeley Vale Private Hospital has received a range of feedback from patients, showcasing both positive and negative experiences.

Positive Feedback

Patients have praised the hospital's staff, particularly psychiatrist Dr. Glib Popov, for his caring nature, professionalism, and effective communication. Jessica Driscoll, who was an inpatient for over three months, credited Dr. Popov with saving her life and expressed deep gratitude to the nursing staff and her psychologist, Jo.

Kerrie Furlonger, another patient, was hesitant to spend money on an appointment but was thrilled with the service provided by Dr. Popov. She described him as kind, patient, and thorough, making her feel valued and in control of her care.

Benjamin Eric also highlighted the hospital's positive aspects, mentioning Dr. Pothala's ability to converse on a range of topics including philosophy, psychiatry, religion, and nutrition.

Negative Feedback

However, not all experiences have been positive. Peter Martin's son had a negative experience with the hospital, being accepted for treatment only to be told later that his case was too complex for them to handle.

Rachael Cooper had an extremely negative experience, expressing frustration with the staff's attitude, lack of communication, and substandard care. She mentioned having to chase up medication, dealing with unhelpful nurses, and encountering an unsympathetic psychiatrist, Dr. Suresh, who she described as evil and horrible. Her experience led to her being discharged without proper support, resulting in a suicide attempt.

Overall Sentiment

The feedback from patients reflects a mixed bag of experiences at the Berkeley Vale Private Hospital. While some patients have had positive experiences with staff members like Dr. Popov, others have faced disappointment and frustration with the hospital's services.

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