Solving the revolving door of cleaners, one Home Assistant at a time.
At Family Clean, we're not just about cleaning your home, we're about providing you with a sense of comfort, reliability, and trust. We believe that a clean home is not just about sparkling surfaces, but about the people who make it happen. Our story began in 1994 with a small cleaning run and a natural energy to serve others. Over the years, we've grown to become a family-owned business, dedicated to hand-matching you with natural homemakers at heart, who provide dependable help on a regular basis.
Our Mission
Our mission is to provide you with a fully inclusive cleaning service that responds to the demands of real life. We understand that every home is different, and every week is different. That's why we give you the power to mix things up as you need, without any hidden costs. Our service is designed to make your life easier, by providing you with a Home Assistant who will take care of all your cleaning needs, from dusting and sweeping to scrubbing and more.
Our People
We're Joey and Rowena, the founders of Family Clean. We believe that the secret to a great cleaning service isn't just about cleaning, it's about the people who come to your home. We're proud to have created opportunities for thoughtful, thorough people who you can count on. Our team of Home Assistants are hand-matched to you, based on your specific needs and requirements. We've screened out 99 others to find the perfect fit for you.
Our Service
Our service is designed to provide you with a hassle-free cleaning experience. As a member, you'll have access to a fully inclusive service, with no hidden costs. Our Home Assistants will take care of all your cleaning needs, from weekly, fortnightly or monthly cleans, to one-off deep cleans and special requests. We also offer a Keeper Guarantee, which means that if we don't find your perfect cleaner, we'll organise a replacement with a better fit, and your next service is on us!
Gifting
We believe that gifting a cleaning service is not just about cleaning floors and emptying laundry baskets. It's about gifting precious moments for quality family time, self-care, professional development, and fun. Our gifting service allows you to gift the Family Clean Experience to loved ones, friends, or colleagues.
Overall Experience
The reviews for Family Clean are overwhelmingly positive, with every reviewer giving a 5-star rating. This suggests that the company provides an exceptional cleaning service, with customers praising the quality of work, professionalism, and friendly nature of their cleaners.
Cleaners' Qualities
Several reviewers commented on the exceptional qualities of their assigned cleaners. Words such as "amazing, " "wonderful, " "friendly, " and "thorough" are used to describe the cleaners' work. Many reviewers also mentioned how the cleaners were able to tailor their services to meet their specific needs.
Flexibility and Communication
A few reviewers appreciated the flexibility and communication offered by Family Clean. Some mentioned that the company was able to accommodate their schedule and specific requests. Others praised the responsiveness of the company's staff, who promptly addressed any concerns or issues.
Positive Feedback
Reviewers praised the company's ability to find cleaners who fit their specific needs. Many mentioned that they had previously used other cleaning services with disappointing results, but Family Clean exceeded their expectations.
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