Trust us to power your future!
Bordertown Pumps and Refrigeration Pty Ltd is a local business that has been servicing Bordertown and the surrounding areas since 1993. We pride ourselves on being able to assist customers in a range of aspects including but not limited to: Air Conditioning, Refrigeration, Electrical, Pumps, Communications & Data Cabling, Solar, and Batteries, as well as the supply of various fittings, hoses, and pipes, ammunition, and pool & spa chemicals and accessories.
Our team of qualified tradesmen are dedicated to providing exceptional service and ensuring that our customers receive the best possible solutions for their needs. We continually invest in training and development to ensure that our staff are up to date with the latest technology and safe work practices. This commitment to excellence has earned us a reputation as one of the most trusted and reliable service providers in the region.
Our Services
We offer a comprehensive range of services designed to meet the needs of residential, commercial, and industrial clients. Our services include:
- Air Conditioning: supply, installation, and repair of air conditioners for new and renovated homes, as well as rural, commercial, and industrial sectors.
- Data Cabling: solutions for all your data cabling and communications requirements, including telephone point installation, TV antennas, and large data cabinet installation.
- Electrical: design, supply, and installation of electrical jobs for new and renovated homes, as well as commercial and industrial sectors.
- Plumbing: supply of fittings, pipes, and hoses for domestic, rural, and commercial plumbing needs.
- Pool & Spa Supplies: a comprehensive range of quality pool and spa supplies to keep your pool sparkling all year round.
- Pumps: supply, installation, repair, and maintenance of pumps for domestic, rural, and commercial sectors, including bore, pressure pumps, and sump pumps.
- Refrigeration: ARC accredited services carried out in accordance with relevant Australian standards, with tradesmen who keep up to date with changing technology.
- Solar: fully qualified solar installers providing clean, safe, and effective solar solutions that meet Australia's Clean Energy Council standards.
- Watering Systems: a wide range of watering products to keep your lawns and gardens looking good all year round.
Our Commitment
At Bordertown Pumps and Refrigeration, we are committed to providing exceptional service, quality products, and expert advice to our customers. We strive to build long-term relationships with our clients and are dedicated to helping them achieve their goals. Whether you're a homeowner, farmer, or business owner, we have the expertise and resources to help you succeed.
Overview
The reviews for this business are mixed, with one customer expressing extreme dissatisfaction and two customers praising their services.
Complaints
The first reviewer, Craig Burn, gave the business 1 star and had a terrible experience. He spent $26,000 on split systems for his house, but was unhappy with the installation process, which took weeks to complete. When he complained to one of the owners, he was told to be more patient and was not apologized to for the delay. The owner's attitude was described as "the worst customer service I have ever seen".
Praise
Two reviewers, Karen Shawcross and Lachlan Bagshaw, gave the business 5 stars and had a positive experience. Karen described the staff as "very professional and knowledgeable of all products" and praised the variety of products available. Lachlan praised the business for their consistent good service and friendly staff, although noted that sometimes they can be busy and have a long wait for an appointment.
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