Your local vet in Wauchope, caring for your pet like family
At Timbertown Veterinary Hospital, we're a family-run, independent veterinary practice dedicated to providing the best quality and caring service to our clients and their pets. Our team of experienced and enthusiastic veterinarians and vet nurses are passionate about delivering exceptional care to your furry friends.
Our Story
Our hospital is owned and run by sisters-in-law, Dr Stephanie Lindeman and Dr Melissa Lindeman, who have a combined experience of over 40 years in the veterinary industry. Dr Stephanie has been practicing in Bonny Hills and Lake Cathie since 1999, and Dr Melissa has returned to the Mid North Coast after 21 years in Perth. We're proud to be a part of the Wauchope community and are committed to providing top-notch care to our clients and their pets.
Our Services
We offer a wide range of veterinary services to cater to the needs of your pets. From health checks, vaccinations, and intestinal worming to heartworm prevention, flea and tick control, and surgery and diagnostics, we've got you covered. Our team is also experienced in desexing, dentistry, microchipping, nail clipping, and pet behaviour management. We also provide weight loss clinics and lost and found services, as well as partnering with the RSPCA to make a positive impact on our community.
Our Approach
At Timbertown Veterinary Hospital, we believe in providing personalized care to each and every pet that walks through our door. We take the time to understand your pet's unique needs and work closely with you to develop a tailored treatment plan. Our hospital is equipped with state-of-the-art facilities, and our team is dedicated to staying up-to-date with the latest advancements in veterinary medicine.
Our Commitment
We're committed to providing exceptional care to our clients and their pets, and we're passionate about making a positive impact on our community. We believe in building strong relationships with our clients and their pets, and we're dedicated to delivering the highest level of service and care.
About the Vets and the Services
The Timbertown Vets Hospital and Bonny Hills are highly praised for their exceptional services and caring staff. The reviews highlight the dedication of the staff, their thoroughness, professionalism, and the care they provide to pets. The vets, including Karen, Josh, and the entire team, are appreciated for their knowledge, especially in dealing with ferrets and other exotic animals.
Staff and their Expertise
The staff at Timbertown Vets are praised for their caring nature, thoroughness, and professionalism. Karen, who is experienced in handling ferrets and other exotic animals, is highly appreciated for her research and dedication. Josh, another vet, is also commended for his care and professionalism. The entire team, including the vet nurses, are recognized for their expertise and compassionate service.
Pet Care and Services
The reviews reveal that the hospital offers a range of services including vaccinations, worm treatments, and blood tests. The staff are also commended for their follow-up calls to check on pets after treatment, demonstrating their commitment to pet care.
Challenges and Areas for Improvement
One review highlighted a challenge in getting an appointment quickly, as the reviewer had to wait six days. There was also a mention of the hospital prioritizing vaccinations and worm treatments over immediate pain relief for the pet, which caused some frustration.
Overall, the reviews demonstrate that the Timbertown Vets Hospital and Bonny Hills are highly respected for their commitment to pet care, their knowledgeable staff, and their dedication to providing quality services. While there are some areas for improvement, the overall sentiment is overwhelmingly positive.
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