Business Details
20 Years
experience
Trusted Insurance Partner for Community and Non-Profit Organisations
Local Community Insurance Services (LCIS) is a specialist insurance provider dedicated to supporting community groups and non-profit organisations across Australia. Founded in 2006, we empower communities by offering tailored insurance solutions that align with the unique needs of volunteer-driven and not-for-profit entities. Our expertise spans over 18 years, during which we have served more than 10,000 clients annually, focusing on risk management and financial protection. We pride ourselves on delivering accessible, transparent services, including 24/7 online policy management and monthly instalment options.Our team combines deep industry knowledge with a commitment to fostering resilient communities through comprehensive coverage and proactive risk advice. Backed by Marsh McLennan and JLT Risk Solutions Pty Ltd, we ensure our clients receive reliable, accredited insurance products while maintaining a client-centric approach that prioritises affordability and ease of use.
Services
General Public Liability Insurance
Association Liability Insurance
Voluntary Worker Insurance
Event Insurance
Stallholder Cover
Details
- Year established: 2006
Highlights and features
- We specialise in insurance for community and non-profit organisations.
- We serve over 10,000 clients annually with tailored risk solutions.
- We offer 24/7 online policy management and monthly payment options.
- Our team provides expert risk management advice and support.
- We are backed by Marsh McLennan and JLT Risk Solutions Pty Ltd.
What people say
Excellent service
Timely responses
Cheerful team
Cost-effective
Efficient claims
Services
General Public Liability Insurance
This insurance protects community groups against claims for third-party bodily injury or property damage caused by their activities. It covers legal costs, compensation for negligence, and property damage up to specified limits. Ideal for organisations hosting events, using public spaces, or managing facilities, ensuring financial security for accidents or incidents.
Association Liability Insurance
Designed for incorporated associations, this policy covers legal liabilities of officers and committees for management-related risks. It includes protection for employment disputes, statutory fines, and professional indemnity claims. Essential for safeguarding volunteers and officials against personal financial loss due to alleged breaches of duty.
Voluntary Worker Insurance
Provides financial compensation for volunteers injured while performing official duties, including lost income and medical expenses. Covers Australia-wide activities with no waiting periods and options for capital benefits. Excludes professional performers and employees, focusing on unpaid roles in community groups.
Event Insurance
Tailored for temporary community events, offering up to $20 million in public liability coverage. Suitable for festivals, fundraisers, and family gatherings, with quick online purchase options. Excludes high-risk activities like amusement rides but includes property damage and injury claims from event-related negligence.
Stallholder Cover
Combines public and products liability for stallholders at markets or events, protecting against claims for injury or property damage. Requires both liability components for comprehensive protection. Excludes commercial businesses and high-risk products not pre-approved under policy terms.
People
Melissa Procter
Divisional Manager
With extensive experience in community insurance, Melissa leads LCIS's client services, providing expert guidance and tailored solutions for non-profit organisations.
Abby Vyas
Account Executive
Abby supports clients with insurance needs, leveraging her knowledge to simplify policy management and risk mitigation for community groups.
Hayden Harrell
Account Executive
Hayden assists clients in navigating insurance complexities, ensuring coverage aligns with the unique risks faced by volunteer-driven organisations.
Jayme Taylor
Account Executive
Jayme provides dedicated client support, focusing on delivering cost-effective insurance strategies for community groups and non-profits.
Belecia Machado
Account Executive
Belecia offers personalised insurance solutions, helping clients understand and manage risks to protect their community initiatives.
Questions
What does General Public Liability Insurance cover for community groups?
It covers legal costs and compensation for third-party injuries or property damage caused by your organisation's negligence.
Is Association Liability Insurance necessary for incorporated non-profits?
Yes, it protects directors and committees from personal financial liability for management-related claims like employment disputes.
Can volunteers claim compensation for work-related injuries?
Voluntary Worker Insurance covers lost income and medical expenses for volunteers injured while performing official duties.
How quickly can I get event insurance coverage?
One-off event policies with up to $20M coverage can be purchased online within minutes, even for events starting tomorrow.
What exclusions apply to community insurance policies?
Exclusions include professional sports, amusement rides, and intentional illegal acts, with optional endorsements for specific risks.
