To Make Your Life Easier - Is Our Top Priority
Equip Office Furniture stands as a trusted partner, providing comprehensive and innovative office furniture solutions in Sydney. With over 40 years of expertise, we have honed our skills to offer tailored and lateral solutions for every workplace.
Our Vision
Our vision is to empower businesses and individuals to create exceptional workspaces that foster productivity, collaboration, and well-being. We believe in providing tailored solutions that meet the unique needs of every organization.
1. Custom Design and Consultation
Our team of experienced designers will work closely with you to understand your requirements, workflow patterns, and spatial constraints. We will collaboratively design a workspace that aligns perfectly with your vision and business objectives.
2. Comprehensive Product Range
We offer a vast array of high-quality office furniture, including:
- Office chairs
- Desks and workstations
- Executive and staff desks
- Reception desks
- Office tables
- Filing cabinets and storage
- Screens and partitioning
3. Total Office Solution
Equip Office Furniture is a "full-service" company. We can provide a complete office furniture solution from design to completion, including:
- Design consultation and planning
- Supply of furniture and accessories
- Installation and assembly
- Project management and coordination
4. Competitive Finance Options
We understand that investing in office furniture can be a significant expense. That's why we offer competitive finance options to make your transition seamless and affordable.
5. Exceptional Customer Service
Our dedicated customer service team is always ready to answer your questions, address your concerns, and ensure your complete satisfaction.
Why Choose Equip Office Furniture?
- Extensive industry experience
- Tailored and personalized solutions
- Wide range of high-quality products
- Comprehensive total office solution
- Competitive finance options
- Unparalleled customer service
Poor Customer Service and Unprofessional Environment
The majority of reviewers have had a negative experience at IOF. The customer service is described as being non-existent, with one reviewer even being told by a customer service representative that "We do not support the end user". The warehouse and dock areas have been criticized for poor service, with one reviewer having to retrieve their own product from the warehouse and load it onto their truck. The atmosphere in the warehouse has also been described as uncomfortable, with a reviewer expressing concerns about racial discrimination and verbal abuse from the manager.
Quality Issues and Managerial Problems
In addition to poor customer service, reviewers have also expressed concerns about the quality of the products and the management of the warehouse. One reviewer reported that the manager is "mentally unstable" and "verbally abusive", which has affected their working experience. Another reviewer felt that the manager doesn't care about the well-being of employees, particularly those who are not of Indian descent.
Positive Experiences
However, there are a few positive reviews that suggest that IOF is not all bad. One reviewer rates the company 5 stars and describes it as a great place to work, with an amazing team and manager who focus on quality. Another reviewer rates the furniture they purchased from IOF as being "really stylish" and "held up incredibly well over the years". Additionally, a supplier has praised the company, stating that they are impressed with the products and have many happy customers.
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