Transforming Homes, Enhancing Lives
At Just Quality, we pride ourselves on being a SA-owned and operated home improvement company that has been serving South Australians since 2015. We take pride in providing our customers with exceptional customer service, top-notch installation, and high-quality products that meet their home improvement needs.
Our Story
Our journey began with a simple mission: to help South Australians achieve their home improvement dreams. Over the years, we have worked tirelessly to build a reputation for excellence, ensuring that every customer is completely satisfied with our services. With a team of experts who are passionate about delivering exceptional results, we have helped thousands of South Australians transform their homes with our wide range of products and services.
Our Services
At Just Quality, we understand that every home is unique, which is why we offer a diverse range of products and services to cater to different needs and preferences. Whether you're looking to enhance your outdoor living space with our outdoor blinds, improve your home's security and privacy with our roller shutters, or create a beautiful and functional landscape with our artificial turf, we have got you covered.
Our services include:
- Outdoor Blinds: manual and motorized options to provide shade and comfort to your outdoor living space
- Roller Shutters: manual, battery, and smart home options to enhance security, privacy, and energy efficiency
- Plantation Shutters: hinged, sliding, and bi-fold options to add style and functionality to your windows
- Artificial Turf: premium quality turf options for a lush and low-maintenance lawn
- Roofing: roof restorations, re-roofing, and gutter replacement services to ensure a safe and secure home
- Landscaping: paving and landscaping services to create a beautiful and functional outdoor space
- Garage Doors: blockout blinds and garage door installation services for added comfort and convenience
Our Process
At Just Quality, we believe in making the home improvement process as seamless and stress-free as possible. Our process is designed to ensure that you receive exceptional service from start to finish. Here's how we work:
1. Enquire and Book a Free Assessment: Submit an enquiry online or by calling us on 1300 813 813, and we'll schedule a free assessment at a convenient time.
2. Free Assessment: One of our design consultants will visit you on-site to measure and assess your space, brief you on our products, and make recommendations for your specific needs.
3. Product Installation: Our production team will work with you to create custom-made products tailored to your unique requirements, ensuring a fast turnaround time and minimal disruption to your daily routine.
4. Enjoy Your New Space!: Sit back, relax, and enjoy your new home improvements!
Why Choose Just Quality?
At Just Quality, we're committed to providing our customers with exceptional service, high-quality products, and unbeatable value for money. Here are just a few reasons why you should choose us for your home improvement needs:
- Highest Quality Products: We only use the highest quality materials and components to ensure that our products exceed your expectations.
- Great Service: Our service is our No. 1 concern for all our past and present clients.
- SA-Owned and Operated: We're a local business that cares about the South Australian community.
- Fast Turnaround: We pride ourselves on minimal lifestyle disruption during installation.
- Factory Direct: We pass the savings onto you by cutting out the middleman.
Unreliability and Unprofessionalism
Several reviewers had negative experiences with the company, citing unprofessional behavior, unreliability, and poor quality work. Some reviewers mentioned that the company would not provide quotes without both homeowners present, which was seen as an unrealistic request. Others reported being kept waiting for hours, or having their appointments cancelled at the last minute.
Issues with Installations
Some reviewers were unhappy with the quality of the artificial turf installations, with one reviewer mentioning that the job was done poorly and weeds were growing back quickly. Another reviewer reported that the company over-measured the area and refused to refund the deposit.
Poor Communication and Customer Service
Several reviewers reported poor communication and customer service from the company. Phone staff were described as rude and incompetent, and some reviewers were refused information about special deals or terms and conditions.
Positive Experiences with Quality Installations and Service
On the other hand, several reviewers had positive experiences with the company, praising the quality of the installations and the professionalism of the staff. Some reviewers mentioned that the process from start to finish was smooth, and that the installers did an excellent job leaving the area clean and tidy.
Installation Timeliness and Reliability
Some reviewers reported that the company installed their turf quickly and efficiently, with one reviewer mentioning that the job was completed before Christmas.
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