Good Times, Good Friends, Good Food
Nestled in the heart of Maribyrnong Road in Melbourne's inner North West, Waterloo Cup Hotel has been a local institution since 1889. Over the years, it has transformed into a multi-faceted venue, offering a diverse range of experiences to suit every taste and occasion.
A Welcoming Atmosphere
Step inside the Waterloo Cup Hotel and be greeted by a warm and inviting atmosphere. Our friendly and attentive staff are dedicated to providing exceptional customer service and ensuring that your visit is enjoyable and memorable. Whether you're looking for a casual drink, a delicious meal, or a night of entertainment, we've got something for everyone.
Classic Pub Experience
The Public Bar is the perfect place to catch up with friends or watch the game. Enjoy a cold beer and a traditional pub snack while catching the latest sporting action on our big screens.
Gaming and Entertainment
For those who enjoy a bit of friendly competition, our gaming area offers a variety of electronic games and machines. Try your luck at the pokies or try your skills on the latest video games.
Award-Winning Bistro
Our newly renovated bistro serves up a mouthwatering selection of contemporary Australian dishes. From classic pub favorites to innovative gourmet creations, our chefs use fresh, seasonal ingredients to craft unforgettable culinary experiences.
Responsible Service
At Waterloo Cup Hotel, we take responsible service seriously. Our staff are trained to provide responsible service of alcohol and gaming, and we adhere to all applicable regulations as directed by the VCGLR. We believe in promoting responsible drinking and gambling practices to ensure the safety and wellbeing of our patrons and the community.
Customer Reviews Summary
The Waterloo Cup Hotel has received mixed reviews from customers, with most feedback being positive. The food, particularly the burgers, has been praised by many, with customers appreciating the variety of options available. The staff and service have also been complimented, with staff members such as Joni and Shane receiving special mentions for their friendly and attentive service.
The atmosphere and facilities have also been praised, with the indoor play centre for children being a particular highlight for families. The affordability of the menu and the cleanliness of the restaurant have also been appreciated by customers.
However, not all feedback has been positive. A few customers have reported experiencing rude staff, poor service, and disappointing food. Some have also been let down by the restaurant's closure and the need to sit in the pokie venue to have a drink.
Overall Positive Feedback
Most customers have had a positive experience at the Waterloo Cup Hotel, appreciating the food, staff, atmosphere, and facilities.
Overall Negative Feedback
A few customers have had a disappointing experience, mainly due to poor service, rude staff, and the closure of the restaurant.
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