Delivering Results, Building Relationships
Delivering Reliable & Efficient Cleaning Solutions Across Melbourne
Mystique Cleaning is a family-run business with over 40 years of experience providing comprehensive cleaning solutions for commercial and residential properties in Melbourne. We take pride in delivering meticulous cleaning services that enhance the health and productivity of our clients.
Our Expertise
Our team of skilled and professional cleaners is equipped to handle all your cleaning needs, including:
Commercial Cleaning
- Office buildings
- Retail spaces
- Industrial warehouses
- Construction sites
- Medical facilities
Residential Cleaning
- Houses and apartments
- Rental properties
- Open spaces
Strata Property Cleaning
- Common areas in apartment buildings
- Retail premises
- Office buildings
Our Guiding Principles
At Mystique Cleaning, we prioritize:
- Communication: We actively listen to your needs and preferences to ensure we deliver tailored cleaning solutions.
- Efficiency: We utilize proven cleaning techniques and invest in high-quality equipment to maximize productivity and effectiveness.
- Organisation: We implement meticulous tracking and scheduling systems to guarantee timely and reliable service.
What Sets Us Apart?
- Skilled and passionate staff: Our team undergoes thorough training and continuous improvement to deliver exceptional cleaning results.
- Quality products and equipment: We only use trusted cleaning products and advanced equipment to ensure thorough cleaning and disinfection.
- Client-focused approach: We prioritize open communication, accountability, and responsiveness to deliver unparalleled client satisfaction.
Why Choose Mystique Cleaning?
- Experienced professionals: Decades of experience ensure we tackle every cleaning challenge with confidence.
- Customised solutions: We tailor our services to your unique needs and preferences.
- Reliable and consistent: We guarantee exceptional cleaning every time.
- Competitive rates: We offer transparent and affordable pricing tailored to your specific requirements.
Contact us today to discuss your cleaning needs and experience the Mystique Cleaning difference!
Overview of Reviews
The reviews provided are related to Mystique Cleaning services, with a mixed bag of positive and negative feedback. Under the spotlight are issues surrounding professionalism, quality, responsiveness, and value, as well as concerns about honesty and payment.
Negative Reviews
Several reviewers have expressed dissatisfaction with the company's professionalism, with complaints of dishonest and offensive language used by staff members. The quality of work has also been called into question, with some reviewers mentioning that they were overcharged for services that were not performed to a satisfactory standard. Allegations of underpayment to workers and multiple complaints against the business to FairWorks have further reinforced concerns.
Positive Reviews
In contrast, two reviewers have had a more positive experience with Mystique Cleaning. They praised the company's professionalism, workmanship, and quality of service, with one reviewer stating that the company is "the best in the cleaning business." Another reviewer was "extremely happy" with the service and mentioned that he would likely use them again for future cleaning needs.
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