Transforming smiles, transforming lives.
At Melbourne Tractors, we take pride in being a leading supplier of new and used construction and earthmoving equipment in Victoria. With branches located in Somerton and Dandenong, we strive to provide top-notch products and services to our valued customers. As authorized dealers for renowned brands such as Kobelco Excavators, New Holland Construction, ASV Positrack Loaders, Merlo Telehandlers, MSB Hammers, and Digga Attachments, we offer a comprehensive range of equipment to cater to diverse needs.
We stock everything from track loaders, wheel loaders, and skidsteer loaders to compact and heavy excavators, backhoe loaders, and telehandlers. Our extensive product lineup ensures that we have the right machine for your specific requirements, whether it's for digging trenches, site clearing, loading and moving materials, or completing road works. Our team of experts is always ready to assist you in finding the perfect equipment to suit your needs.
Our Services
At Melbourne Tractors, we understand the importance of timely maintenance and repairs to keep your machines in top condition. That's why we offer a range of services to support you throughout the lifecycle of your equipment. Our Parts Department stocks an extensive range of products, spare parts, attachments, tools, and accessories that suit our authorized dealer brands. Our goal is to ensure your machines are always ready to perform at their best, so you can stay ahead of your projects.
Our Service Centre offers full service and repairs for all makes and models of agriculture and construction equipment at our workshops in Somerton and Dandenong. Our experienced technicians use genuine parts and the latest technology to diagnose and repair your machines quickly and efficiently. We also offer on-site service and maintenance to minimize downtime and keep your operations running smoothly.
In addition, we provide in-house financing options through All Plant Finance to make your equipment purchase as seamless as possible. Our financing solutions are designed to fit your individual needs, goals, and equipment requirements, ensuring you get the best deal possible.
Our Commitment
At Melbourne Tractors, we're committed to delivering exceptional customer service, unparalleled product knowledge, and innovative solutions to meet the evolving needs of our customers. We're dedicated to building long-term relationships with our clients, providing them with the right equipment, service, and support to achieve their goals. Whether you're a contractor, farmer, or builder, we're here to help you succeed.
Summary of Customer Reviews for Melbourne Tractors
Overall Customer Satisfaction
The customer reviews show a mixed response, with a majority of customers expressing satisfaction with the service provided by Melbourne Tractors. However, a few customers had negative experiences, primarily related to the sales staff and return policies.
Positive Feedback
A significant number of customers praised the staff at Melbourne Tractors, particularly the receptionist, Maddie, for her helpfulness and prompt response. The team's professionalism, knowledge, and willingness to assist customers were highlighted in several reviews. The quality of the equipment and competitive pricing were also appreciated by customers.
Negative Feedback
A few customers had negative experiences with the sales staff, specifically Greig, who was perceived as rude and unhelpful. The return policy was criticized for being difficult and the sales staff's reaction to returns was seen as hostile. One customer had issues with the delivery of a used excavator and felt that Melbourne Tractors could have handled the situation better.
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