Peace of Mind, Anywhere, Anytime
Security 1 stands as a trusted partner, offering comprehensive security solutions across Australia. We take pride in being one of the largest family-owned security companies in the country, with extensive experience and an unwavering commitment to client satisfaction. Our network stretches across all capital cities, ensuring comprehensive coverage for individuals and businesses in Canberra, Brisbane, Sydney, Melbourne, Adelaide, Hobart, Darwin, and Perth.
Our Expertise
The extensive range of services we offer includes:
Personal Protection
- Security consultations
- Personal alarm systems
- Security training and awareness programs
Security Alarm Systems
- Installation and monitoring of residential and commercial alarm systems
- Cutting-edge wireless alarm systems
- Video verification technology for added deterrence and evidence collection
Home Surveillance
- Comprehensive CCTV systems
- Remote access and monitoring
- High-definition cameras for unparalleled clarity
Access Control Systems
- Advanced access control technology for businesses and residential properties
- Keypad entry systems
- Biometric verification solutions
Comprehensive Solutions
Our commitment to your peace of mind extends beyond simply providing equipment. We offer comprehensive security solutions tailored to your unique needs and circumstances. This includes:
- Installation and configuration of your chosen security system
- Ongoing monitoring and maintenance services
- Responsive customer support and emergency response services
- Customized security plans designed around your specific requirements
Why Choose Security 1?
- Family-owned and operated, ensuring a personal touch and tailored solutions
- Extensive experience and qualified personnel
- Cutting-edge technology and continuous innovation
- Comprehensive security plans for every client
- Responsive customer service and 24/7 support
Poor Service and Communication
The majority of reviewers expressed dissatisfaction with the security company's service and communication. The reviews highlight poor customer service, unmet expectations, and a lack of professionalism. Several reviewers mentioned issues with communication, stating that they were not kept informed about their appointments or the status of their service requests.
Unreliable Technicians and Equipment
Many reviewers reported issues with the company's technicians, including delayed or missed appointments, unprofessional behavior, and incompetence. Additionally, some reviewers mentioned problems with the security equipment, such as faulty systems, poor installation, and difficulty accessing features.
Overcharging and Underperforming
Some reviewers felt that the company overcharged them for their services and underperformed in terms of providing the promised benefits.
Unresponsive Management
Several reviewers expressed frustration with the company's management, stating that they were unresponsive to complaints and concerns.
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