Transforming spaces, enhancing lives, one design at a time
Who we are
Dolls Cleaning Service is a family-owned and operated business based in Ballarat, Victoria. For over 20 years, we've been providing exceptional commercial and industrial cleaning services to clients across the region. Our dedication to quality and professionalism has earned us the trust of countless businesses.
Our values
At Dolls Cleaning Service, we believe in:
- Professionalism: We are committed to delivering reliable, high-quality cleaning services.
- Attention to detail: We take pride in ensuring meticulous cleaning, leaving every space spotlessly clean.
- Client satisfaction: Our clients are our top priority, and we prioritize open communication and feedback.
- Teamwork: Our dedicated team of experienced cleaners work collaboratively to ensure the best possible service.
The services we offer
We offer a comprehensive range of services to meet your specific needs, including:
General Cleaning
- Daily, weekly, and monthly office cleaning
- Deep cleaning services
- Window cleaning
- Floor cleaning and waxing
- Kitchen and restroom sanitation
Specialized Services
- Carpet cleaning and restoration
- Hard floor care
- Pressure cleaning and steam cleaning
- Graffiti removal
- Post-construction cleaning
Additional Services
- Event cleaning
- Construction site cleaning
- Disaster recovery cleaning
Occupational Health & Safety
We take Occupational Health & Safety (OHS) very seriously. Our commitment to creating a safe and healthy work environment for our clients is reflected in our:
- Implementation of robust OH&S policies and procedures
- Provision of comprehensive safety training for our staff
- Possession of relevant licenses and certifications
- Comprehensive public liability insurance coverage
Why choose Dolls Cleaning Service?
With over two decades of experience, we are confident in our ability to deliver exceptional cleaning services that meet and exceed your expectations. We are:
- A trusted and established local business
- Committed to providing personalized and tailored services
- Recognized for our attention to detail and quality control
- Equipped with a team of highly skilled and experienced cleaners
- Dedicated to open communication and client satisfaction
Summary of Reviews for Dolls Cleaning Service
Professionalism and Quality of Service
The review by Josh Darby indicates a negative experience with Dolls Cleaning Service, particularly in terms of professionalism and the quality of their carpet cleaning services. The reviewer witnessed the older gentleman instructing the younger workers to use a weaker concentrate, which resulted in the carpet coming up extremely poorly. When asked to return and fix the issue, the older gentleman blamed the younger workers for doing a "bad job". This reflects poorly on the company's professionalism and service quality.
On the other hand, Tim Kieran's review presents a positive outlook on the company. He has used Dolls Cleaning Service multiple times for carpet cleaning and has always found them to be thorough, easy to communicate with, and well-priced. He highly recommends their services.
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