Business Details
Premium Sunglasses for Men & Women in Australia
Established in the 1980s, Great Southern Sunnies has evolved from a regional sunglass retailer into Australia's premier online destination for premium eyewear. Our journey began in country Victoria with a passion for quality sunglasses, and over decades, we've expanded our expertise while maintaining the personal service that defines us. As an authorised seller for over 30 years, we offer an extensive selection of genuine products from globally recognised brands like Oakley, Ray-Ban, and Serengeti, alongside exclusive designer collections. Our team combines deep industry knowledge with a commitment to customer satisfaction, providing expert guidance through our innovative live concierge service.We guarantee price-matched options, free express shipping on eligible orders, and a 60-day return policy to ensure every customer finds their perfect fit. With comprehensive manufacturer warranties on all products and a dedicated repair service, we prioritise long-term value and customer confidence. Our digital platform combines convenience with personalised support, available during extended hours to accommodate diverse client needs. Through continuous adaptation to market trends and technological advancements, we maintain our position at the forefront of the eyewear industry while staying true to our founding principles of quality, integrity, and exceptional service.
Services
Online Retail
Price Matching
Live Concierge
Warranty Claims
Repair Services
Special Orders
Spare Parts Supply
Express Shipping
Easy Returns
Face Shape Guides
Highlights and features
- We offer 30+ years of specialised expertise in premium eyewear retail.
- Our live concierge service provides real-time expert advice from the owner.
- We guarantee price-matched options for competitive pricing assurance.
- We provide 60-day returns for complete customer confidence.
- All products include genuine manufacturer warranties for quality assurance.
What people say
Great friendly service
Price match guarantee
60 day returns
Free express post
Genuine products
Services
Online Sunglasses Retail
We offer comprehensive online access to premium sunglasses from leading global brands. Our curated collection features over 1000 styles for men and women, including exclusive designer collections and performance eyewear. Customers benefit from detailed product specifications, high-resolution imagery, and expert guidance through our live concierge service.
Price Match Guarantee
Our price match policy ensures customers receive the best available market rates. When presented with a verifiable competitor price, our team will match or beat it for identical products. This service applies to both in-stock and special order items, providing cost certainty without compromising on quality or authenticity.
Live Concierge Service
Available during extended hours, our owner-led concierge service provides personalised assistance with product selection. Customers receive real-time advice on frame suitability, lens options, and style recommendations through interactive chat functionality. This service bridges online convenience with traditional retail expertise.
Warranty Claims Assistance
We facilitate manufacturer warranty claims for all purchased eyewear. Our team coordinates repair or replacement processes for defects in materials or workmanship. This service includes return shipping coordination and status updates throughout the warranty claim lifecycle.
Repair Services
We provide repair solutions for damaged sunglasses, including frame adjustments and component replacements. Our technicians handle both warranty and post-warranty repairs using genuine manufacturer parts. This service extends product lifespan while maintaining original quality standards.
People
Josh
Owner
Josh leads Great Southern Sunnies' live concierge service, combining technical expertise with customer-focused solutions. With extensive industry experience, he ensures every client receives personalised eyewear guidance.
Questions
Do my sunglasses come with a manufacturer's warranty?
All purchased sunglasses include manufacturer warranties covering defects in materials and workmanship. Warranty periods vary by brand from 6 months to 2 years.
How do I track my order?
Tracking details are provided via email once your order ships. Use the Australia Post website with your tracking number for real-time updates.
What are the delivery charges?
Orders $80+ receive free Australia Post Express shipping. Orders under $80 incur a $6.95 delivery fee.
Can I return items?
We offer 60-day returns for all purchases. Contact our customer care team for return instructions and shipping details.
Do you offer price matching?
Yes, we guarantee to match verified competitor prices for identical products. Contact us with the relevant link for assessment.
Are spare parts available?
We can source all spare parts for stocked brands. Contact our team for pricing and availability details specific to your eyewear model.
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