At ASAP Garage Door Repairs, we pride ourselves on being the go-to experts for all your garage door needs in the South East Region. As a locally owned and operated business, we've been servicing our community for over 10 years, providing top-notch installation, maintenance, service work, repairs, remotes, and spare parts for residential doors. Our commitment to delivering exceptional customer service, coupled with our extensive range of products from major brands, sets us apart from the rest.
We understand that garage doors are an essential part of your home, providing security, convenience, and peace of mind. That's why we're dedicated to ensuring that our customers receive the best possible service, every time. Our team of experienced technicians is equipped with the latest tools and knowledge to tackle any garage door issue, no matter how big or small. We're proud to offer a complete garage door service, from installation to maintenance and repairs, so you can have confidence that your door is in good hands.
Our Philosophy
At ASAP Garage Door Repairs, we believe in building long-term relationships with our customers. We're not just about fixing garage doors; we're about providing a personalized service that exceeds your expectations. We take the time to listen to your needs, offer expert advice, and provide tailored solutions that meet your specific requirements. Our goal is to make your garage door experience as seamless and stress-free as possible, so you can focus on what matters most - your family, work, and life.
Our Range of Services
Our comprehensive range of services is designed to cater to all your garage door needs. Whether you're looking for installation, maintenance, repairs, or spare parts, we've got you covered. Our services include:
- Installation of new garage doors and openers
- Maintenance and servicing of existing doors to prevent breakdowns
- Repairs of faulty doors and openers
- Supply and installation of remote controls and spare parts
- Emergency services for urgent repairs
Why Choose ASAP Garage Door Repairs?
So, what sets us apart from other garage door repair services on the Gold Coast? Here are just a few reasons why our customers choose us time and time again:
- We're locally owned and operated, which means we're invested in our community and care about our customers.
- We offer guaranteed work, so you can have confidence in the quality of our services.
- Our team is experienced, friendly, and professional, ensuring that you receive exceptional customer service.
- We offer a wide range of products from major brands, giving you the freedom to choose the best solution for your needs.
- We're available 24/7 for emergency repairs, because we know that garage door issues can happen at any time.
Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to share some of their stories with you:
- "Awesome company, they answered an after hours emergency call to come fix a roller door when three other companies said no. Couldn't be more happy with their work and work ethic." - Joel Nikeller
- "Great Service by Dan and the team at Paradise Door and Gates. The service was prompt and professional. Plus my old roller door now has a new opener! Spoilt. love your work." - Danny Gill
- "Fantastic to deal with people who actually bend over backwards to help. Great after sales service.thank you so much!" - Mary-Jane Polson
Service Quality
The majority of customers were extremely satisfied with the service quality provided by ASAP Garage Door Repairs. Many customers praised the company's professionalism, prompt response times, and efficient work. Customers highlighted that the staff was helpful, friendly, and courteous, making their experience smooth and hassle-free.
Reliability
Customers appreciated the reliability of ASAP Garage Door Repairs. Many mentioned that the company kept their appointments and arrived on time, ensuring that issues were resolved quickly. The quick response times and reliability made customers feel valued and respected.
Communication
Effective communication was another key aspect that customers appreciated. The staff at ASAP Garage Door Repairs kept customers informed throughout the process, ensuring they were aware of what was happening and when. This transparency made customers feel comfortable and confident in the service they were receiving.
Price
Most customers found the prices offered by ASAP Garage Door Repairs to be reasonable and competitive. Some customers even mentioned that the company provided better value for money compared to other service providers in the market.
Negative Feedback
A few customers experienced issues with communication and reliability. One customer mentioned that they had to chase the company for updates and felt that the service was not as prompt as expected. Another customer was unhappy with the long wait time for their garage door installation, which caused them financial loss due to interest on their deposit.
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