At FernAir, we're proud to be the leading air conditioning specialists in Newcastle and the Hunter region. With over 25 years of experience, we've built a reputation for delivering superior local air conditioning installation and service to our customers. Our team of experts is dedicated to providing top-notch solutions for residential, commercial, and industrial clients, ensuring that our customers stay comfortable and cool all year round.
Our Story
FernAir's journey began in May 1994, when our current owners, Gary Oultram and Gary Collyer, purchased the company, which had been trading for 25 years. Prior to this, both Gary's held management positions with Carrier's Northern NSW operation base in Newcastle. In 1998, we shifted our focus to ActronAir, and our relationship and business levels grew significantly over the next few years. Today, we're proud to be Australia's #1 Regional Dealer and one of Actron's Platinum Plus dealers.
Our Services
We offer a comprehensive range of air conditioning services, including:
- Residential split system and ducted air conditioning solutions for homes
- Commercial air conditioning solutions for offices, warehouses, and other commercial spaces
- Repair and maintenance services to keep your air conditioning units in top running order
- Installation services for new air conditioning systems
Our team of experts is trained to handle all aspects of air conditioning, from installation to repair and maintenance. We're committed to providing exceptional customer service, ensuring that our customers receive the best possible solution for their air conditioning needs.
Our Commitment
At FernAir, we're committed to delivering superior local air conditioning installation and service. We're proud to be a part of the Newcastle and Hunter communities, and we're dedicated to providing our customers with the best possible solutions for their air conditioning needs. Whether you're looking for a new air conditioning system, or need repairs and maintenance, we're here to help.
Customer Feedback Overview
This section summarizes customer reviews for a business that specializes in installing Actron Air systems. The reviews highlight the positive experiences customers have had with the company's customer service, product quality, and overall professionalism.
Product Quality and Performance
The customers are extremely satisfied with the performance of the Actron Air systems installed by the company. The systems are described as "fantastic" and "a beast, " with one customer mentioning that it cools the house "very quickly." The outdoor unit is also praised for being "very quiet."
Customer Service and Professionalism
The customer service provided by the company is consistently described as "professional" and "helpful." The staff, particularly Gary Collyer, are praised for their excellent communication and problem-solving skills. Even when an issue arose, it was promptly resolved, demonstrating the company's commitment to customer satisfaction.
Central Coast Representation and Local Support
The company's willingness to work with customers on the Central Coast, even when the local Actron dealer failed to respond, is highlighted as a positive aspect of their service. This shows that the company is dedicated to supporting customers regardless of their location.
Be the first to review Fernair Distributors.
Write a Review
