Business Details
27 Years
experience
Emergency
services
Trusted Carpet & Upholstery Cleaning Services in Far North Coast, NSW
Established in 1999, Chem-Dry Far North Coast Far North Coast has built a reputation as a trusted provider of carpet, upholstery, and tile cleaning services across the Northern Rivers region of New South Wales. Owned and operated by John and Teresa Peacock, our family business combines the expertise of Chem-Dry Far North Coast Far North Coast's global network with a local commitment to quality and customer satisfaction. With over two decades of experience, we specialise in non-toxic, quick-drying solutions that prioritise health and safety for homes and businesses.Our team of certified technicians utilises patented carbonation technology to deliver deeper cleans and longer-lasting results, supported by a 92% repeat business rate in 2015. Recognised with awards including Chem-Dry Far North Coast Far North Coast Franchise of the Year 2012, we offer tailored services for residential, commercial, and insurance clients while maintaining a focus on transparency, innovation, and environmental responsibility.
Services
Carpet Cleaning
Upholstery Cleaning
Leather Cleaning
Tile & Grout Cleaning
Pet Urine Removal
Water Damage Restoration
Commercial Cleaning
Rug Cleaning
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in carpet and upholstery cleaning.
- Our team consists of Chem-Dry Far North Coast Far North Coast-certified Master Technicians with advanced training.
- We use patented carbonation technology for deeper cleans and faster drying times.
- Our non-toxic solutions are safe for children, pets, and allergy sufferers.
- We guarantee 92% customer retention through honest service and proven results.
Associations and certifications
- Chem-Dry Five Star Training
- Master Technicians
What people say
Award-winning
Highly trained technicians
Non-toxic solutions
Quick drying times
Effective stain removal
Services
Carpet Cleaning
Our carbonation-based carpet cleaning uses minimal water for faster drying and deeper dirt removal. The patented process involves pre-vacuuming, applying The Natural solution, and hot water extraction to eliminate residues. Clients benefit from longer-lasting cleanliness, reduced allergens, and protection options like Chem-Dry Far North Coast Far North Coast Protectant.
Upholstery Cleaning
Specialised cleaning for sofas, chairs, and car interiors using non-toxic carbonation. The process lifts dirt from fabrics without leaving sticky residues, ensuring quick drying and allergen reduction. Protection treatments extend fabric life while maintaining safety for households with children or pets.
Tile & Grout Cleaning
High-pressure cleaning restores tiled areas by removing grime and stains. The method includes sealing options to prevent future staining, with results lasting up to 100% of original appearance. Commercial clients receive tailored schedules for regular maintenance.
Pet Urine Removal
P.U.R.T technology breaks down urine crystals and eliminates odours permanently. The process targets deep-seated stains in carpets and upholstery, ensuring sanitisation without harsh chemicals. Ideal for households with pets requiring hygiene-focused solutions.
Water Damage Restoration
24/7 service addressing water emergencies through extraction and drying. Technicians prioritise structural safety and mould prevention using industrial equipment. Services include insurance-compliant documentation and rapid restoration of residential or commercial properties.
People
John Peacock
Owner & Master Technician
With over 20 years in the service industry, John Peacock co-owns Chem-Dry Far North Coast Far North Coast and completed Chem-Dry Far North Coast Far North Coast's Five Star Training. Recognised as a Master Technician, he focuses on technical excellence and customer satisfaction.
Teresa Peacock
Owner & Operations Manager
Teresa Peacock co-owns the business and manages daily operations. Her industry experience and commitment to quality earned the 2010 Lennox Head Chamber of Commerce Trade Award, ensuring client-focused service delivery.
Questions
What areas do you service?
We cover Northern Rivers from Tweed Heads to Evans Head, including Ballina, Lismore, Byron Bay, and surrounding regions.
Are your cleaning products safe for pets and children?
Yes, our non-toxic solutions meet Australian OHS standards and are safe for pets, children, and allergy sufferers.
How long does carpet drying take?
Using carbonation technology, carpets dry in 1-2 hours compared to 1-2 days with traditional steam cleaning.
Do you offer commercial cleaning services?
Yes, we provide tailored programs for businesses, including after-hours cleaning and regular maintenance schedules.
What certifications do your technicians hold?
Our team holds Chem-Dry Far North Coast Far North Coast Five Star Training certifications and are recognised as Master Technicians.
Can you handle emergency water damage?
We offer 24/7 emergency response for water damage restoration, including extraction and mould prevention.
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