At Oaktree Family Medical Centre, we are committed to providing thorough, caring, and approachable healthcare to the community of Moranbah. As a locally owned and operated medical centre, we understand the importance of personalized care and attention to detail. Our team of experienced healthcare professionals is dedicated to providing a more personal and positive experience for our patients, taking into account all aspects of their situation.
Our Services
We offer a wide range of services to cater to the diverse needs of our patients. From general health services to chronic disease management, mental health, and occupational health, we strive to provide comprehensive care to individuals and families. Our services include general illness management, preventative health advice, quit smoking help, sexual health management, women's health, men's health, children's and adolescent health, and chronic disease management. We also provide occupational health services, including coal mine workers health medicals, instant drug and alcohol testing, and pre-employment medicals.
Our Team
Our team of healthcare professionals is committed to providing exceptional care to our patients. Our doctors, nurses, and support staff work together to ensure that our patients receive the best possible care. We have a team of experienced general practitioners, nurses, and other healthcare professionals who are dedicated to providing personalized care to our patients.
Our Mission
At Oaktree Family Medical Centre, our mission is to provide thorough, caring, and approachable healthcare to the community of Moranbah. We strive to create a positive and supportive environment for our patients, providing them with the care and attention they need to achieve optimal health and wellbeing.
Our Values
Our values are centered around providing personalized care to our patients. We believe in taking a compassionate approach to medicine, taking into account the unique needs and circumstances of each individual. We are committed to providing high-quality care, being approachable and accessible, and being thorough in our approach to healthcare.
Patient Feedback on the Surgery's Services
Positive Feedback
- The surgery is proactive in the best interest for the patient, providing a warm and professional environment.
- Doctors like Dr. Kanagasundrem, Dr. Sharma, and Nurse Sareeta are praised for their first-class service, caring nature, and thorough attention to detail.
- Some receptionists are friendly and helpful, prioritizing patients with appointments.
Negative Feedback
- There are issues with long waiting times, rude receptionists, and difficulties in getting an appointment.
- Some doctors, such as Dr. Parishram, are criticized for their lack of empathy and unprofessional behavior.
- The automated sign-in screen has never worked in the past four years, causing frustration among patients.
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