Business Details
Custom Handmade Jewellery & Repair Services in Robina
Finelines Jewellers is a distinguished Gold Coast-based jewellery workshop renowned for its exquisite handmade creations and exceptional craftsmanship. With over 35 years of combined experience, our team specialises in bespoke jewellery design, engagement rings, heirloom restoration, and intricate repairs, blending modern techniques with traditional hand-method artistry. Our founder, Ben Tracy, brings decades of expertise from his tenure as a royal jeweller, having worked on priceless pieces for the British royal family, ensuring every creation embodies both technical precision and emotional significance.We prioritise ethically sourced materials and maintain an onsite workshop for complete project control, offering personalised service that caters to clients globally. Our commitment to innovation and attention to detail has earned us a reputation as trusted artisans who transform client visions into timeless masterpieces.
Services
Bespoke Jewellery Design
Engagement Ring Creation
Heirloom Restoration
Diamond Setting
Antique Jewellery Repair
Gemstone Sourcing
Custom Remodelling
Valuations
Pearl Re-threading
Onsite Manufacturing
Highlights and features
- Over 35 years of expertise in jewellery craftsmanship
- Onsite workshop for full project transparency
- Ethically sourced diamonds and gemstones
- Founder's royal jeweller background ensures unparalleled artistry
- Personalised service for bespoke, meaningful designs
Services
Bespoke Jewellery Design
Finelines Jewellers specialises in transforming client visions into unique jewellery pieces. Using hand-drawn sketches and modern techniques, we incorporate personal elements like heirloom stones or symbolic motifs. Our process ensures every design reflects the wearer's story while maintaining structural integrity and aesthetic brilliance.
Engagement Ring Creation
We craft custom engagement rings tailored to individual preferences, from classic solitaires to intricate vintage-inspired designs. Clients choose ethically sourced diamonds or gemstones, with options for recycled metals. Our 6-week process includes design consultations, material selection, and progress updates for a perfect final piece.
Heirloom Restoration
Specialising in preserving family legacies, we restore damaged heirloom jewellery using traditional methods. Our team handles delicate repairs, stone replacement, and structural reinforcement while maintaining original craftsmanship. This service ensures sentimental pieces retain their beauty for future generations.
Diamond Setting
Our master jewellers excel in precise diamond and gemstone setting techniques, including claw, bezel, and pave settings. Using microscopes and specialised tools, we ensure secure placement while maximising stone brilliance. This service applies to both new creations and repair work.
Gemstone Sourcing
Finelines Jewellers offers access to ethically sourced diamonds and coloured gemstones, including sapphires and opals. We guide clients through selecting high-quality stones based on cut, clarity, and colour. Our global network ensures competitive pricing and traceability for every material used.
People
Ben Tracy
Master Jeweller & Owner
Ben Tracy, a former royal jeweller with House of Garrard, brings 35+ years of expertise in bespoke jewellery design and restoration. His work includes pieces for the British royal family and celebrities like David Beckham. Ben's accolades include industry awards for craftsmanship and innovation in traditional techniques.
Questions
How do I start the custom jewellery design process?
Begin with a free consultation to discuss your vision. We'll guide you through material selection, create sketches, and refine designs before crafting your piece onsite over 4-6 weeks.
Can you repair damaged heirloom jewellery?
Yes, our specialists use traditional techniques to restore antique pieces while preserving original craftsmanship. We handle delicate repairs, stone replacement, and structural reinforcement.
Do you use ethically sourced materials?
All diamonds and gemstones are ethically sourced. We offer conflict-free options and recycled metals to ensure responsible jewellery creation.
What's included in your engagement ring service?
Our service covers design consultations, material selection, custom crafting, and lifetime complimentary cleaning. We specialise in unique rings incorporating personal elements or heirloom stones.
How long does custom jewellery take to create?
Most pieces take 4-6 weeks, depending on complexity. Clients receive progress updates and can view their jewellery during key production stages.
