Restore, Revitalize, Rebalance - for a pain-free lifestyle
MI Group Facility Services stands as one of Western Australia's most trusted and experienced facility service providers. Family-owned and operated, we have over 35 years of experience delivering exceptional cleaning and maintenance services across various sectors throughout the state.
Our Mission
Our primary objective is to provide reliable, professional, and cost-effective cleaning solutions that meet the diverse needs of our clients. We strive to establish lasting partnerships, built on trust and tailored solutions.
Experienced Team and Comprehensive Services
Led by Silvana Samawi, who boasts extensive industry knowledge, our team of skilled professionals undergoes thorough training in modern cleaning techniques, safety protocols, and client communication. We offer a comprehensive range of services, including:
**Commercial Cleaning Services
- High-rise office buildings
- Educational facilities
- Government establishments
- Shopping centers
- Industrial properties
- Medical centers
Specialized Services
- Disinfection Services
- Floor Cleaning & Maintenance
- Window Cleaning
- Graffiti Removal
- Carpet Cleaning
Quality and Environmental Responsibility
At MI Group Facility Services, we prioritize environmental responsibility. We implement sustainable practices, utilise environmentally friendly products, and prioritize waste reduction. Our commitment to sustainability is reflected in our compliance with relevant regulations and our diligent monitoring of environmental impact.
Client-Focused Approach
We value open communication and collaboration. Our team works closely with clients to understand specific needs, provide regular updates, and ensure complete satisfaction. We are dedicated to exceeding expectations and fostering lasting partnerships.
Choosing MI Group Facility Services
Clients across Perth trust us for our:
- Extensive experience and proven track record
- Comprehensive and customizable services
- Attention to detail and commitment to quality
- Environmental responsibility and sustainability
- Client-focused approach and personalized communication
Let us be your trusted partner in maintaining a healthy, productive, and inspiring workplace environment for you!
Mixed Reviews
Communications and Customer Service
Some reviewers have had negative experiences with the company's communication and customer service. Kevin Bown rated the company 1 star and mentioned that they did not respond to his web contact request, advising him to "go elsewhere" instead. This suggests that the company may not prioritize responding to customers or may not be reliable for small jobs.
On the other hand, Ilona Popp had a positive experience with the company's communication and customer service. She rated the company 5 stars and praised Pamela, who provided "super great" communication and results. Ilona noted that the company also honored their return guarantee, which suggests that they are committed to customer satisfaction.
Quality of Service
Ilona Popp's review highlighted the company's quality of service, stating that they cleaned deeply and effectively removed mould and other issues from her property. She also acknowledged that the company worked well with her real estate agent, who was being difficult and withholding her bond.
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