Business Details
Emergency
services
Comprehensive Veterinary Care in Victor Harbor
Encounter Bay Veterinary Service is a family-run practice established by Shaun and Eleanor, dedicated to providing comprehensive veterinary care for a wide range of animals. With years of experience in emergency and critical care, our team combines expertise in small animal medicine, surgery, and exotic pet care to deliver tailored solutions for every pet. Our purpose-built facility is equipped with advanced diagnostic tools and digital imaging technology, ensuring accurate assessments and informed treatment decisions. We prioritise preventative care through wellness exams, vaccinations, and parasite prevention while offering specialised services such as orthopaedic surgery, dental treatments, and senior pet care programs.Our compassionate approach extends to behavioural advice, nutritional guidance, and puppy training classes, fostering a supportive environment for pets and owners alike. As a certified Great Place To Work, we maintain a culture of pride and professionalism, ensuring our team delivers meaningful, high-quality care. Emergency services are available during business hours, and our commitment to excellence is reflected in our testimonials highlighting exceptional customer service and medical outcomes.
Services
General Health Care
Vaccinations
Dentistry
Diagnostic Services
Emergency Care
Surgical Services
Desexing
Soft Tissue Surgery
Dental Treatments
Orthopaedic Surgery
Highlights and features
- We offer over a decade of combined experience in emergency and critical care.
- Our team specialises in treating exotic pets and birds alongside traditional companions.
- We utilise advanced digital x-ray technology for accurate diagnostics.
- Personalised vaccination protocols are tailored to each pet's unique needs.
- Certified Great Place To Work culture ensures motivated, professional veterinary care.
Associations and certifications
- Great Place To Work
What people say
Exceptional in dealing with loss
Amazing diagnosis and removal
Caring vets and nurses
Thorough and professional
Helpful and considerate
Services
General Health Care
Our comprehensive health assessments include annual wellness exams, vaccinations, and parasite prevention tailored to your pet's life stage. We address behavioural concerns, nutritional needs, and early disease detection through thorough physical examinations. Preventative care ensures long-term health while reducing future medical complications for dogs, cats, and exotic pets.
Emergency Services
Critical pet emergencies receive immediate attention during business hours with rapid diagnostic capabilities. Our team handles trauma cases, acute illnesses, and life-threatening conditions using advanced medical equipment. Quick response times and stabilisation protocols ensure optimal outcomes for unexpected health crises in all treated animal species.
Surgical Services
We perform elective and emergency procedures including desexing, tumour removals, and orthopaedic repairs. Specialised soft tissue surgeries address internal organ issues while ophthalmic treatments resolve eye conditions. Modern anaesthetic protocols and post-operative care ensure patient safety and recovery across multiple pet types.
Dentistry
Advanced dental treatments prevent and resolve periodontal disease, tooth fractures, and oral infections. Digital dental imaging aids diagnosis while professional cleanings remove plaque buildup. We address both elective procedures and urgent dental emergencies to maintain overall health and comfort for companion animals.
Senior Pet Care
Tailored wellness programs for ageing pets include comprehensive physical exams, blood pressure monitoring, and early disease detection. We develop custom management plans for chronic conditions like arthritis and kidney disease. Regular check-ups help maintain quality of life for senior dogs, cats, and exotic animals.
People
Dr Eleanor Gomersall
Lead Veterinarian
Dr Eleanor Gomersall combines extensive small animal practice experience with emergency care expertise. She contributes to the clinic's high standards through compassionate patient treatment and client education.
Dr Shaun O'Mahoney
Lead Veterinarian
Dr Shaun O'Mahoney brings specialist knowledge in exotic pet medicine and critical care. His clinical skills ensure comprehensive treatment for unusual pets alongside traditional companions at the clinic.
Alessandra
Veterinary Nurse
Alessandra provides skilled nursing care during procedures and client consultations. Her attention to detail supports the veterinary team in delivering consistent, high-quality patient treatment.
Nicola
Veterinary Nurse
Nicola assists with medical treatments and client education, ensuring clear communication about pet health needs. Her practical skills support both routine and emergency veterinary care.
Angela
Veterinary Nurse
Angela contributes to patient care through technical support during diagnostics and treatments. Her compassionate approach helps animals feel comfortable during clinic visits.
Questions
What emergency services do you offer?
We provide emergency care during business hours for urgent pet health crises, including trauma, poisoning, and breathing difficulties.
Do you treat exotic pets?
Yes, we care for birds, reptiles, rabbits, ferrets, and other exotic animals with specialist knowledge and equipment.
Are payment plans available?
We require full payment at consultation but can discuss treatment options to suit different budgets before proceeding.
What senior pet care programs exist?
Our senior care includes comprehensive exams, blood pressure checks, and customised management plans for age-related conditions.
Do you offer puppy training classes?
Yes, we run 4-week puppy preschool sessions covering socialisation, basic commands, and health education for new pet owners.
