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At Billy's Automotive Services, we pride ourselves on being a one-stop shop for all your car care needs. Our team of expert mechanics is dedicated to providing outstanding service, combined with competitive and affordable prices. As an authorised Safety Inspection Station, we offer a comprehensive range of services to ensure your vehicle is roadworthy and running smoothly.

Our Services

We understand that maintaining your vehicle can be a daunting task, which is why we offer a wide range of services to cater to your needs. From brake repair and clutch repair to auto electrical, transmission, and EFI fuel injection, our team has got you covered. We also provide exhaust services, steering and suspension services, rego checks, and LPG gas inspection services. Additionally, we offer warranty services, manufacturers logbook warranty services, and battery and air conditioning services.

Our team is committed to providing exceptional service, and we strive to build long-term relationships with our customers. We believe in transparency, and we will always provide you with a detailed report of the work required, along with the estimated cost, before commencing any repairs.

Our Commitment to Quality

At Billy's Automotive Services, we are passionate about providing uncompromising quality car repair services. We use only the highest quality parts and materials, and our team is constantly updating their skills to ensure they are up-to-date with the latest technology and techniques. We are dedicated to providing a hassle-free experience, and we guarantee that our work will meet the highest standards.

Reviews
Positive: Friendly and professional service, honesty, reliability, quality of work, knowledge, and expertise.
Negative: Negligence in work causing additional problems and refusing to take responsibility.

Customer Feedback on Billy's Automotive Services

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Positive Feedback

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Billy's Automotive Services has received overwhelmingly positive feedback from customers, who have praised the friendly and professional service, honesty, reliability, and quality of work. The staff is commended for their knowledge and expertise, providing a range of services including general repairs, maintenance, tyres, oil changes, and more. The customers appreciate the clear explanations of required repairs, the ability to prioritize work according to importance and budget, and the dedication to ensuring vehicles are in top condition. Many customers have been loyal to the business for years, appreciating the old-fashioned service and commitment to customer satisfaction.

Negative Feedback

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However, there was one negative feedback from a customer who had a disappointing experience. They felt that the business was negligent in their work, causing additional problems with their vehicle and refusing to take responsibility for the issues created.

Summary

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In summary, the positive feedback highlights the excellent service, expertise, and commitment to customer satisfaction provided by Billy's Automotive Services. However, there was one instance of dissatisfaction due to perceived negligence and lack of accountability.

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