Moving Your World, One Relocation at a Time
Here at Frontline Removals, we're dedicated moving specialists in the heart of New South Wales. Nestled conveniently between Sydney and Brisbane, our head office is located in the mid-North Coast of New South Wales. Our container transhipping yards are widespread across various Australian locations, carefully selected for your convenience.
Our Story
We're removalist and storage specialists. For more than 29 years, we've taken the stress out of home and office relocations. In 1996, our founder, Jamie Baker, noticed a gap in the industry. A gap for streamlined removal services that eliminated double-handling and enhanced customer service. With a wealth of experience, a passion for meaningful relationships, and a knack for relocation efficiency, Jamie built Frontline Removals from the ground up. He instilled ingenuity and dedication every step of the way.
Our Mission
From 1996 to 2024, we've stuck to our values - and it's paid off. Today, we have the same mission: to streamline shipping services and take the headache out of relocations. We value customer service. Because of this passion, we create long-lasting relationships - in fact, we're still working with clients from way back! But don't think we're stuck in the past. We're always looking ahead and embracing the future. We're continuously evolving to meet our customers' changing needs.
Our Services
We offer a range of services designed to make your relocation experience as smooth as possible. Our services include:
- Interstate Removals: We'll take care of your interstate move, ensuring your belongings are safely transported to their new destination.
- Regional Removals: We're experts in regional relocations, providing reliable and efficient services to get you settled in your new home.
- Packing Materials: We offer a range of packing materials to ensure your belongings are safely packed and protected during transit.
- Storage Containers: We have a range of storage containers available for hire or purchase, perfect for storing your belongings during your move.
- Container Shipping: Our purpose-built shipping containers allow us to streamline your relocation, eliminating double-handling and reducing the risk of damage to your belongings.
What Makes Us Different
When it comes to relocation services, we're highly-regarded in our own personal niche - a removals bubble, if you will. We bridge the industry gap of double-handling. How? With purpose-built shipping containers. Relocating your items? We'll pack up a container. Looking for storage? We'll organise you a container. Wanting your own container to renovate? We'll sell you one. We're different - no one ships the way we do. But we're also experienced - you can't make these things up!
Meet Our Team
Here at Frontline, we're a team of 20 - an intimate work family, who value good old-fashioned hard work, customer service, and collaboration. Our team is dedicated to providing you with exceptional service, ensuring your relocation experience is as smooth and stress-free as possible.
Overview of Reviews
The reviews for Frontline Removals & Storage are mostly positive, with several customers praising the company's professionalism, friendly staff, and efficient service. However, there are also some negative reviews that highlight issues with communication, damaged property, and poor handling of belongings.
Positive Comments
- The company's staff, including Jamie, Ben, Zac, Aaron, and Greg, were praised for their friendly and professional attitude.
- The removal process was described as stress-free and efficient, with customers appreciating the careful handling of their belongings.
- Some customers mentioned that the company's quotes were competitive, and they were impressed with the overall value for money.
Negative Comments
- Several customers reported poor communication from the company, including a lack of apology or acknowledgement of mistakes.
- Some customers experienced damage to their property, including furniture and appliances, during the removal process.
- There were issues with the company's packing process, including inadequate packing and damage to items.
- Some customers felt that the company did not take responsibility for their mistakes and were unresponsive to complaints.
Be the first to review Frontline Removals & Storage.
Write a Review
