Secure your world, one lock at a time
Established in 1964, Brighton Security Centre has been a leading provider of comprehensive security solutions for residential, commercial, and automotive clients across the greater Melbourne area. From humble beginnings as a small family business, we have evolved into a trusted security partner, renowned for our expertise and personalized approach.
Established on Family Values
Our story begins with the Payne family, with John Payne founding the company alongside his father and carrying on the family tradition of trustworthiness and competence. Now, John is joined by his daughter, Alison, and wife, Beryl, ensuring the business remains a close-knit, family-run operation.
Expertise in Security Solutions
Our team of experienced and certified technicians offers a holistic range of services, encompassing:
Electronic Security
- Security system installation and repair (burglary, fire, medical, duress)
- Access control & keyless entry systems
- CCTV & security camera installation & repair
- Smart home technology integration
Locks & Key Services
- Comprehensive key cutting services for all types of keys
- Key repair and replacement
- Ignition repair & key replacement
- Emergency lockout assistance
Emergency Services
- Available 24/7 for urgent situations, ensuring swift response to lockouts and security breaches.
Client-Centric Approach
We prioritize personalized service, taking the time to understand your unique security needs and offering tailored solutions. We believe in open communication and transparency, providing upfront pricing and detailed explanations of our services.
Industry Leadership
Brighton Security Centre has been a member of the Master Locksmiths' Association of Australasia (MLAA) since its inception, actively contributing to the industry's development and standards. Our founder, John Payne, has received numerous awards for his dedication and expertise.
Continuous Innovation & Expertise
We stay updated with the latest technological advancements in security solutions, constantly expanding our skillset and knowledge base to provide our clients with the most comprehensive and innovative services available.
Exceptional Customer Service
Brighton Security Centre has received an overwhelming number of 5-star reviews, praising the team's exceptional customer service, professionalism, and expertise. The reviewers have commended the staff for being helpful, friendly, and efficient in resolving their lock-related issues.
Skilled Locksmiths
The reviews highlight the skills and expertise of the locksmiths, particularly Alison and John, who have received numerous mentions for their exceptional workmanship, attention to detail, and ability to resolve complex issues. The team's professionalism and commitment to providing excellent service have earned them high praise from customers.
Urgent Resolutions
Several reviewers have appreciated the team's ability to resolve urgent issues quickly, often same-day or within a short timeframe. This has been evident in cases where customers were locked out of their homes or required assistance with garage door locks.
Excellent Communication
The reviews commend the team's communication skills, with many customers appreciating their prompt and courteous responses over the phone or in-person. The staff have been described as "lovely" and "professional, " with some reviewers noting their willingness to provide quotes and explanations before commencing work.
Only Issue
One reviewer, Daniel Duma, reported a disappointing experience, citing a lack of transparency regarding pricing. He felt that he was overcharged and was left feeling disappointed and frustrated.
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