Business Details
7 Years
experience
Your Premier Event Destination in Townsville
Established in 2019, we are a premier multi-purpose venue located in the heart of Townsville, Northern Australia. Our facility offers state-of-the-art infrastructure for concerts, conferences, exhibitions, and sporting events, accommodating audiences from intimate gatherings to large-scale productions. With over a decade of combined experience in event management, our team delivers seamless execution through tailored solutions and technical expertise. We specialize in creating memorable experiences through our versatile spaces, including the 3,195-capacity Auditorium and specialized function rooms. Our waterfront location provides panoramic views of Castle Hill and convenient access to accommodation, dining, and tourism attractions.We maintain rigorous safety standards through our exclusive partnership with Ticketek for secure ticketing and transparent booking practices. Our commitment to excellence is demonstrated through our role as home to the Townsville Fire WNBL team and host to international touring acts. We continuously invest in facility upgrades to maintain our position as Northern Australia's leading event destination. Our services extend beyond venue hire to include technical production support, catering partnerships, and comprehensive event planning assistance.
Services
Concert Hosting
Conference Facilities
Exhibition Spaces
Sporting Events
Wedding Venues
Technical Production
Ticketing Services
Catering Partnerships
Accommodation Packages
Event Planning
Details
- Year established: 2019
Highlights and features
- We offer 20+ years combined experience in event management and venue operations
- Our waterfront facility features 1,500 sqm of flexible event space configurations
- We provide exclusive Ticketek partnership for secure, verified ticketing solutions
- Our team maintains technical expertise for productions up to arena-scale capacity
- We offer integrated hospitality packages with local accommodation and dining partners
Services
Concert Hosting
Our Auditorium accommodates up to 3,195 concertgoers with professional-grade sound and lighting systems. We support touring artists with backstage facilities including three dressing rooms and two change rooms. Recent performances include international acts like Human Nature and Suzi Quatro, demonstrating our capability for arena-scale productions while maintaining intimate atmosphere.
Conference Facilities
The Queensland Foyer provides 1,500 sqm of exhibition space with capacity for 1,000 attendees. We offer integrated AV equipment, high-speed internet, and dedicated registration areas. Our Orpheus and Yongala Rooms accommodate breakout sessions for 30 guests each, creating comprehensive solutions for corporate conferences and trade shows.
Sporting Events
As official home of the Townsville Fire WNBL team, we host professional basketball matches with full stadium lighting and spectator facilities. Our venue meets professional sports standards with change rooms, medical stations, and broadcast-ready infrastructure. We also accommodate non-basketball sporting events requiring adaptable arena configurations.
Technical Production
We provide comprehensive technical services including stage rigging, lighting grids, and sound engineering. Our production team supports events with up to 18m ceiling heights in the Auditorium and dedicated back-of-house access. We maintain equipment standards for both small-scale and touring productions requiring complex technical requirements.
Ticketing Services
As Ticketek's exclusive partner, we ensure verified ticket sales through official channels. Our system prevents fraud with digital verification and controlled resale policies. We provide box office support for accessible seating arrangements and ticket replacement services, maintaining industry-leading security standards for event attendance.
People
Angela Atkinson
Director
Angela Atkinson founded the Wonderland Charity Gala Ball in 2011, demonstrating her commitment to community engagement through event management. As Director of Townsville Entertainment & Convention Centre, she oversees operations and strategic development.
Questions
What types of events can I attend at Townsville Entertainment & Convention Centre?
We host concerts, conferences, exhibitions, sporting events, and gala functions. Recent events include performances by international artists, WNBL basketball matches, and charity galas.
How do I purchase tickets for events at TECC?
All tickets must be purchased through our exclusive partner Ticketek. We recommend buying directly from Ticketek.com.au to avoid fraudulent resale platforms.
What venue hire options are available for private events?
We offer spaces ranging from the 3,195-capacity Auditorium to intimate meeting rooms. Our Queensland Foyer accommodates large exhibitions while the Magnetic and Palm Rooms suit smaller business events.
Is the venue accessible for patrons with disabilities?
We provide accessible seating options and companion card facilities. Contact our box office directly for specific accessibility requirements and venue navigation assistance.
What safety measures are in place for event attendees?
We enforce strict ticket verification through our Safe Tix program, maintain security personnel during events, and follow Queensland Health guidelines for crowd management and emergency procedures.
Can I host a corporate event at Townsville Entertainment & Convention Centre?
Yes, we offer tailored corporate event solutions with technical support, catering partnerships, and AV equipment. Our Queensland Foyer and breakout rooms accommodate business conferences and product launches.
