Relax, we're there when you're not

Introduction

For generations, Coastcom Security has been a trusted partner in safeguarding homes and businesses throughout the Mornington Peninsula and beyond. We're a family-owned and operated security company dedicated to providing tailored security solutions that meet the unique needs of every client. Our team of experienced security professionals is committed to ensuring the safety and peace of mind of our clients through innovative security solutions and exceptional customer service.

Home Security

Alarm Monitoring: Comprehensive 24/7 monitoring of your home from our state-of-the-art control room.
Access Control: Control who has access to your property with advanced access control systems.
Motion Sensors: Detect movement and potential intrusions with efficient motion detectors.
Panic Buttons: Immediate activation of the alarm system in emergencies.
Pet Sensors: Prevent unnecessary alarm activation triggered by pets.
Reed Switches: Secure your property from unauthorized entry through doors and windows.
Remote Control: Arm and disarm your alarm system easily from a convenient remote control.

Business Security

Comprehensive security assessments to identify potential vulnerabilities.
Tailor-made security solutions to address specific business needs.
24/7 monitoring and response services.
Access control systems for increased security and productivity.

Our Values

Our core values guide our actions and customer interactions:

Integrity: We uphold the highest ethical standards and transparency in all our dealings.
Professionalism: We deliver exceptional customer service through highly trained and courteous staff.
Customer Focus: We prioritize client needs and provide tailored solutions to their security concerns.
Innovation: We embrace new technologies and advancements in security systems.
Community Involvement: We actively participate in community initiatives to promote a safer environment.

Conclusion

At Coastcom Security, we understand that security is about more than just preventing physical intrusion. It's about peace of mind and the safety of those you love. We take pride in providing our clients with the tools and reassurance they need to feel secure in their homes and businesses.

Update Share

Positive: While one reviewer had a positive experience, praising Coastcom's professionalism and humility

Negative: The majority of reviewers experienced poor communication, subpar service, and security concerns with Coastcom

Overwhelming Negative Sentiment

The majority of reviewers have expressed extremely poor experiences with Coastcom, with three out of four reviews being one-star ratings.

Complaints about Communication and Service

Reviews from Helen Stipp, Matt Hudson, and Helen's comment about the owner's comment in Anthony Santacaterina's review all highlight the lack of communication and poor service from Coastcom. They claim that it's impossible to get things done in a timely manner, and that there's no one to hold accountable. Matt Hudson specifically mentions a subpar response to a very basic request.

One Positive Experience

However, Ebee Hu Ini's review stands out as an exception, praising Coastcom for their professionalism and humility. She specifically thanks Chris for his consideration.

Security Concerns

Anthony Santacaterina's review expresses concerns about the background checks of Coastcom's employees and whether one can feel safe with them looking after their assets.

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