Total Network Solutions Australia

Total Network Solutions (TNS) is a leading IT service and solution provider that offers a wide range of tailored and integrated Information and Communication Technology (ICT) solutions to Small and Medium-sized Businesses (SMEs) across various industries. With a strong commitment to customer satisfaction, we endeavour to boost the overall performance of our clients' businesses by applying innovative solutions and services that align with their business strategy.

As a comprehensive IT service provider, we offer a diverse portfolio of solutions that cater to the unique needs of our clients. Our experts work closely with our customers to understand their specific requirements and develop customized solutions that meet their specific needs. We believe in building long-term relationships with our clients, based on trust, transparency, and a commitment to delivering exceptional customer service.

Our Mission

Our mission is to assist our clients in improving their efficiencies, reducing their operational costs, and expanding their market share by utilizing high-quality and cost-effective ICT services and solutions. We strive to deliver our services in a professional and timely manner, while minimizing environmental impacts and ensuring that our solutions align with our clients' business strategic outlook and objectives.

Our Core Services and Solutions

At TNS, we offer a wide range of services and solutions that cater to the diverse needs of our clients. Our core services and solutions include:

• Network and Remote Access Solutions
• Information and Communication Technology Consulting
• Telecommunication Solutions
• Backup and Disaster Recovery Services
• Storage and Virtualization
• IT Outsourcing
• Site and IT Relocation
• Video Surveillance Solutions
• Design and Implementation of hardware and software
• Procurement of network equipment
• Network Audit
• Collaboration/Connectivity/Mobility solutions
• Project Services, Architecture, Analysis, and Design
• IT Strategic and Tactical Implementations
• IT Infrastructure Design and Upgrades

Our Strategy

We partner with our clients through a service level agreement (SLA), which ensures a high level of service and support. Our approach is tailored to the specific needs of each client, and we believe in building long-term relationships built on trust, transparency, and exceptional customer service.

Our Core Commitments

At TNS, we are committed to delivering the highest level of service to our clients. Our core commitments include:

• Outstanding and exceptional customer service
• Delivering projects on time and within or under the proposed budget
• Excellent level of service across all departments
• Innovative and cost-effective solutions
• Following best practices and rational processes
• Being highly ethical and honest practitioners, committed to ethical behavior and good corporate citizenship

Our Main Focus

Our main focus at TNS is to provide premium ICT solutions and highly skilled and knowledgeable professionals dedicated to our clients' business strategies to guarantee a successful and smooth operation.