Experience the Quality Difference
At Quality Traders, we take pride in being the leading distributors of Berjaya Refrigeration Equipment in Western Australia. With over 30 years of experience in the industry, we have established ourselves as a trusted name in providing high-quality refrigeration solutions to the hospitality industry. Our extensive range of products includes chillers, freezers, display units, and more, all designed to meet the specific needs of our clients.
Our Commitment
We are committed to delivering top-notch customer service and care, backed by our expertise and knowledge in the industry. We only use the best components, including German-made DANFOSS compressors, American-made L'UNITE HERMETIQUE compressors, and Italian-made DIXELL controllers, ensuring that our products are of the highest standard.
Our Products
Our product catalogue features a wide range of refrigeration solutions, including back bar chillers, bench top warmers and coolers, confectionary showcases, counter chillers, display freezers, and more. We cater to various industries, including supermarkets, mining camps, 5-star hotels and motels, bakeries, take-aways, lunch bars, restaurants, wineries, pizza shops, delicatessens, and flower shops.
Our Promise
We promise to provide our clients with the best solutions for their refrigeration needs, backed by our 12-month warranty on all products, parts, and labour. We are MEPS approved, ensuring that our products meet the highest standards of quality and safety.
Quality Refrigeration for a Better Tomorrow
At Quality Traders, we believe that quality refrigeration is the key to a better tomorrow. We strive to provide our clients with the best refrigeration solutions, enabling them to focus on what they do best - providing exceptional service to their customers.
Summary of Reviews
The review provided is negative, expressing dissatisfaction with the product and the brand. The reviewer, Xi Chen, gave a 1-star rating and shared their experience with two display fridges purchased two years ago.
Complaints and Issues
The main issues mentioned include:
- Compressor Replacement: Both compressors needed to be replaced within two years of purchase.
- Control Replacement: The control unit had to be replaced twice during the same period.
- Fan Motor Replacement: The fan motor was replaced three times, indicating a potential design or manufacturing flaw.
- Temperature Issues: The temperature inside the fridge consistently exceeded 10 degrees, which led to problems with local council health inspections.
- Customer Service: The reviewer's attempt to address the temperature issues within the first three months was met with unhelpful advice to avoid opening the fridge at all.
Overall Sentiment and Warning
The reviewer strongly advises against purchasing any products from this brand, particularly for business owners who would not want to deal with frequent repair visits. They express disappointment and frustration with the experience, concluding that the product is rubbish.
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