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Reliable IT Support for a Smarter Tomorrow

At Laser IT, we take pride in being a family-owned business with over 30 years of experience in providing IT support services to Adelaide and South Australian businesses and home users. Since our inception in 1984, we have built a reputation for delivering reliable and efficient IT support and consultancy services to a wide range of clients across various industries, from small businesses to larger corporate clients.

Our Mission

Our mission is to provide our clients with a tailored IT solution that meets their specific needs and helps them achieve their business objectives. We understand that no two businesses are alike, and we take the time to understand our clients' unique requirements and goals. We are committed to providing a high level of service and support, ensuring that our clients can focus on their core business activities without worrying about their IT infrastructure.

Services

At Laser IT, we offer a comprehensive range of IT services, including:

IT Support

Our team of skilled IT professionals provides expert IT support services to help our clients resolve technical issues and maintain their IT infrastructure. We offer both maintenance agreement and ad-hoc support services, ensuring that our clients receive the level of support they need to minimize downtime and maximize their productivity.

Consultancy

Our IT consultants have extensive experience in designing and implementing IT solutions that meet our clients' specific needs. We take the time to understand our clients' business objectives and develop tailored solutions that help them achieve their goals.

PC Repairs

We provide expert PC repair services to home users and businesses, ensuring that their computers and laptops are running efficiently and effectively. Our repair services include hardware and software troubleshooting, virus removal, and data recovery.

Networking/Raid Installations

We specialize in networking and RAID installations, providing our clients with fast and reliable data transfer and storage solutions. Our team of experts has extensive experience in designing and installing complex network systems, ensuring that our clients' data is secure and easily accessible.

Cloud Services

We offer cloud services through Microsoft Office 365, Google Docs, and our privately-controlled servers, providing our clients with flexible and secure data storage solutions. Our cloud services enable our clients to access their data from anywhere, at any time, and ensure that their data is backed up regularly to minimize the risk of data loss.

Why Choose Laser IT

At Laser IT, we pride ourselves on providing a high level of service and support to our clients. We take the time to understand our clients' unique requirements and goals, and we develop tailored solutions that meet their specific needs. Our team of experts has extensive experience in the IT industry, and we are committed to providing our clients with the best possible service and support.

Contact Us

Located on the ground floor at 18 Greenhill Road, Wayville, South Australia, Laser IT is easily accessible by public transportation. Our team is available to provide IT support and consultancy services to businesses and home users across Adelaide and South Australia. Please feel free to contact us to learn more about our services and how we can help you achieve your business objectives.

Reviews
Positive: The company is capable of designing and manufacturing bespoke products.
Negative: The company's quality and customer service deteriorated over time, with poor materials, unfinished parts, and high expectations for cost sharing for mistakes.

Overview

The reviews provided highlight the mixed experience of working with a company. The tone of the reviews is critical and commending.

Design and Manufacturing

The reviews indicate that the company is capable of designing and manufacturing bespoke products, as noted by Jason Claridge who gave the company 5 stars. However, Isaac Brain's review suggests that the quality of the products declined with subsequent orders. Specifically, Brian mentioned that the company used wrong materials, did not finish parts properly, and performed poor cuts on detailed parts.

Customer Service

Isaac Brain's review highlights a poor customer service experience, as the company initially expected them to pay 50% of the costs for their mistakes, even though they acknowledged the errors.

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