Reliable Plumbing Solutions for Your Business, Now and for the Future
Leonay Plumbing is a family-run business that has been providing complete and professional plumbing services to its customers since 1967. With a well-established office and storage facility in Western Sydney, the company has a team of around 25 full-time employees, including plumbers, excavator, bobcat operators, and an administration team. Leonay Plumbing has built a reputation for ensuring the highest standards of workmanship and service, making it a reputable business with an outstanding track record.
Commercial Services
Leonay Plumbing's commercial division provides a complete service to ensure that your project is completed to the highest standard and on time. With over 50 years of experience in the industry, the company has the expertise and resources to take on projects of all sizes, from small repairs to large-scale commercial constructions. The company has a team of highly skilled and experienced professionals who are dedicated to delivering quality workmanship and excellent customer service.
Maintenance Services
Leonay Plumbing's maintenance division provides services on both a commercial and residential level. The company's maintenance services include emergency repairs, preventative maintenance, and scheduled maintenance services. With a team of experienced and qualified plumbers, Leonay Plumbing can provide fast and reliable maintenance services to keep your plumbing system running smoothly.
Case Studies
Leonay Plumbing has completed construction projects with plumbing services worth in excess of $3 million. The company has a proven track record of delivering quality workmanship and excellent customer service on large-scale projects. With a focus on innovation and sustainability, Leonay Plumbing is committed to delivering solutions that are not only efficient but also environmentally friendly.
About Us
Leonay Plumbing is a family-run business that has evolved into a successful business with a turnover of more than 6 million per annum. With a team of experienced and qualified professionals, Leonay Plumbing specializes in the hydraulic installation of all size commercial projects while also providing a maintenance division.
The Team
The secret to Leonay Plumbing's success lies with its team members, who each share the mission to provide a complete and professional plumbing service. Evan Campbell, the Managing Director, has 26 years of plumbing experience and is highly regarded in the industry. As the current President of the NSW Master Plumbers Association, Evan is responsible for Leonay Plumbing's operations, which includes continued growth of the business, the development of the team members, and ensuring the highest levels of client satisfaction. Alecia Campbell, the Finance/WHS/Quality Manager, is a qualified CPA with 18 years of accounting experience. She is responsible for managing the finance function as well as overseeing that the WHS and Quality Assurance standards are implemented.
Leonay Plumbing has a team of highly skilled and experienced professionals who are dedicated to delivering quality workmanship and excellent customer service. The company has the necessary Quality Assurance and Environmental Management systems in place, as well as a third-party certified Work Health and Safety System. Leonay Plumbing is compliant with the Construction Work Code of Practice, November 2013.
Response Time and Reliability
Many reviewers praised Leonay Plumbing for their prompt response to their emergency plumbing needs. They were able to send a plumber to the same day, sometimes even the same afternoon, to fix issues such as blocked drains and toilets. The plumbers were also described as friendly, efficient, and professional. This demonstrated their reliability and ability to provide a good service.
Communication and Responsiveness
Several reviewers mentioned that the office staff and plumbers were polite and responsive. They were easy to communicate with and kept the customer informed throughout the process. This was particularly appreciated when dealing with urgent issues, as it allowed customers to feel more in control and prepared.
Mixed Reviews
However, not all reviews were positive. There were a few instances where the reviewer was left waiting a long time for a quote or for the work to be completed. One reviewer even mentioned that they were told the company was too busy with larger jobs to take on smaller urgent jobs, which was disappointing.
Conclusion
Overall, Leonay Plumbing seems to have a good reputation when it comes to response time, reliability, and customer service. However, there may be room for improvement in terms of communication and responsiveness. With a mix of excellent and below-average reviews, it's essential to weigh the pros and cons before choosing a plumbing service.
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