Unique Auto Prestige is a renowned mechanical workshop nestled in the heart of Spotswood, Victoria. We take pride in providing exceptional auto repairs and comprehensive maintenance services to local residents and beyond. With a team of experienced mechanics and a unwavering commitment to customer satisfaction, we've become the trusted name in automotive care.
Experience and Expertise
Our team of highly skilled technicians has undergone extensive training and possesses a wealth of experience in handling all makes and models of vehicles. From routine services to complex repairs, no job is too big or small for us. We are equipped with state-of-the-art tools and diagnostic equipment to identify and resolve issues promptly and efficiently.
Comprehensive Services
At Unique Auto Prestige, we offer a comprehensive range of services to meet all your automotive needs. Our services include:
General Repairs
- Engine repairs and rebuilds
- Transmission repairs and replacements
- Brake repairs and installations
- Suspension system repairs
- Electrical repairs and diagnostics
Maintenance Services
- Oil changes and lubrication
- Tune-ups and engine diagnostics
- Timing belt replacements
- Air conditioning and heating repairs
- Diagnostic checks and inspections
Specialized Expertise
- Foreign and domestic vehicle repairs
- Diesel engine repairs
- RWC inspections and certifications
Customer-Focused Approach
We understand that your vehicle is an essential part of your life, and we treat it with the utmost care and attention. Our team will clearly explain the problems, provide estimated repair costs, and keep you updated throughout the process. We value open communication and strive to build lasting relationships with our valued clients.
Tailored Solutions
Every vehicle is different, and we tailor our services to meet your unique needs. We will work with you to create a customized maintenance plan that aligns with your driving habits and budget. Our goal is to keep your vehicle running smoothly and efficiently for years to come.
Overall Review Summary
Poor Service and Misrepresentation
The reviews for this business are overwhelmingly negative, with several customers complaining about poor service and misrepresentation. The most severe criticism comes from James Richmond, who claims to have been ripped off by the car salesman, Ali Jahad. Richmond bought a second-hand car from Jahad, only to discover that the registration had been cancelled six months prior and the service book was incomplete. He accuses Jahad of being a "complete rip-off merchant and compulsive liar."
Additionally, Jesse Simpson had a negative experience with the business, stating that the car was only given a roadworthy certificate when it needed brake pad replacement six months later. This implies that the business was not providing accurate information or maintaining their vehicles properly.
Positive Experience
However, one customer, Crabby Demon, had a more positive experience with the business. They claimed to have had a problem with their brake and received a good price for the repair. They also found the business easy to communicate with.
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