Personalised healthcare for a brighter tomorrow
A Compassionate and Patient-Focused Medical Practice in Lismore
Nestled next to Lismore Base Hospital in central Lismore, The Grasstree Medical Practice stands as a beacon of healthcare excellence, proudly serving the local community. Established by experienced physician Dr. Victoria Yang in 2012, the practice embodies a deep-seated commitment to holistic healthcare, emphasizing patient-centered care and personalized attention.
Our Vision and Values
Our vision is to provide exceptional primary healthcare that empowers individuals to actively participate in their own well-being. We believe in a comprehensive approach to healthcare, focusing on preventative measures, early detection, and holistic treatment. Guided by these values, we strive to:
- Deliver caring, compassionate care in a modern and comfortable environment.
- Cultivate open communication and shared decision-making with our patients.
- Empower individuals through comprehensive health assessments and education.
- Utilize cutting-edge technology to enhance diagnostic accuracy and efficiency.
- Foster a team of dedicated and passionate healthcare professionals.
Our Services
Beyond standard consultations, we offer a diverse range of services designed to address your holistic health needs. These include:
Primary Healthcare
- Comprehensive health assessments and preventative care
- Family planning and pre-pregnancy counseling
- Shared antenatal care
- Pap smears and ECG checks
- Spirometry for lung function evaluation
- Travel vaccinations
Specialized Services
- Minor surgical procedures, including skin cancer removal
- Nutrition assessment and weight management
- Chronic disease management and support
- Psychological counseling
- Immunisation
Dedicated to Your Wellbeing
At The Grasstree Medical Practice, we are committed to providing an exceptional healthcare experience for every patient. Our highly skilled and compassionate team of professionals will work with you, offering personalized care and guidance every step of the way.
Our Commitment to Quality
We prioritize patient safety and quality care. Our practice adheres to the highest standards of industry regulations and is dedicated to continuous improvement. We are also proud to utilize modern technology to enhance efficiency, accuracy, and patient satisfaction.
Disappointing Experience
Dr. Yang has failed to communicate with a deaf father of a teenage girl, refusing to write anything or remove their mask for lip reading, even when everyone in the room is wearing a mask.
Exceptional Care
Dr. Yang has received rave reviews from some patients. Temo Van Tongeren has experienced outstanding results with Dr. Yang, having been able to manage his AF symptoms after years of unsuccessful treatment with other specialists. He commends Dr. Yang's kindness, attention to detail, and exceptional knowledge. He also praises the front desk staff, particularly Michelle, for her friendly and professional service.
Dr. Yang has been dubbed "the best medical centre" by Vanessa Puhlmann, who has had a positive experience with the centre. She praises the warm and supportive receptionist and Dr. Yang's professional and knowledgeable approach. She is impressed and grateful for the centre's services, considering it worth the extra cost.
Summary
Dr. Yang's centre has a mixed reputation, with some patients experiencing exceptional, personalized care, while others have had a disappointing experience due to lack of communication and understanding.
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