Quality first, every time, every service
Aqua Line Plumbing & Gas is a locally owned and operated Tasmanian company, proudly serving the Hobart community for two decades. Established in 2024, our team of expert plumbers and gas fitters has been dedicated to providing exceptional service to both commercial and domestic clients. Our extensive experience in the industry has enabled us to handle all types of plumbing and gas (LPG and Natural) requirements, from minor repairs to large-scale commercial projects.
As a trusted member of the Master Plumbers Association of Tasmania, we take pride in our highly trained staff who strive to deliver the best possible service to our clients. At Aqua Line Plumbing & Gas, we are committed to upholding the highest standards of quality and professionalism in all that we do.
Services
At Aqua Line Plumbing, we offer a comprehensive range of services to meet your plumbing needs.
- Commercial and Domestic Plumbing: We provide solutions for all your plumbing needs, from dripping taps to new plumbing connections. Our expert tradesmen have the knowledge and experience to handle any job, no matter how big or small.
- Gas Services: Our team of technicians is extremely knowledgeable and experienced in handling all types of gas services for both domestic and commercial properties. We offer a wide range of services, from installations of cooktops, free standing cookers, hot water systems, space heaters, BBQ points, and gas lines for newly constructed homes or commercial buildings. We also provide gas testing services and gas service testing for your convenience and safety.
- Green Plumbing: We offer the green plumbing solution for you, from rainwater tanks, to solar hot water, greywater systems, and more. We are committed to helping you reduce your carbon footprint and save on energy costs.
- Drain Hydro Jetting and CCTV Camera Inspections: Our state-of-the-art equipment enables us to clear even the most stubborn blockages quickly and efficiently. We use CCTV camera inspections to identify any issues within your pipes, ensuring that we provide a long-lasting solution.
- Domestic Plumbing Installations: Our team of expert tradesmen can handle all types of domestic plumbing installations, from new homes to renovations, dishwashers, fridges (water chillers/ice makers), hot water systems (HWS), boiling water units, toilets, sinks, baths and showers, new tapware, sewer conversions, hydronic heating, and water meter installations.
- Domestic Plumbing Maintenance: We provide a complete solution to your plumbing needs, including leak repairs, backflow prevention, and complete plumbing remodeling. We also handle any maintenance tasks, including leaking or broken taps, hot water systems, burst pipes or leaks, toilet cisterns, water hammer (noisy pipes), and envirocycle systems.
- Commercial Plumbing: We offer a range of commercial plumbing services, including preventive and schedule maintenance, RPZD and thermostatic mixing valve testing, fault finding and repairs, installations and project management, plumbing designs, natural gas hydronic heating, civil stormwater, water/sewer mains, commercial fire service, and grease traps.
At Aqua Line Plumbing & Gas, we are committed to providing quality service, expert tradesmen, fantastic results, and all at great rates. Contact us today to learn more about our services and how we can help you with all your plumbing needs.
Summary of Customer Reviews for Aqua Line Plumbing & Gas
Customer Satisfaction and Service Quality
The overall customer satisfaction with Aqua Line Plumbing & Gas appears to be quite mixed. On one hand, we have customers like Sylvia Eil, who was extremely satisfied with the service provided. Her hot water system died on a Friday afternoon, and by Monday, the replacement unit was installed, showcasing great service and efficiency.
On the other hand, Malgorzata Cybinska had a disappointing experience. The plumber sent to her did not want to perform any work and suggested that she should do it herself. Additionally, they sent her a $130 bill, including one hour of labor. This incident raises concerns about the professionalism and work ethic of some of the plumbers associated with Aqua Line Plumbing & Gas.
Professionalism and Work Quality
The professionalism and work quality of Aqua Line Plumbing & Gas also appear to be inconsistent. Malgorzata Cybinska's experience with the plumber who did not want to work and then charged her for labor raises questions about the company's hiring practices and the training provided to their plumbers. Furthermore, the resolution offered by the management, which involved paying for a second call-out and performing a fix that was questioned by another plumbing expert, is concerning.
However, the positive feedback from Angela Bennett suggests that Aqua Line Plumbing & Gas can deliver high-quality service and represent the plumbing industry well. Bennett appreciates the efforts of Aqua Line Plumbing & Gas in striving to deliver the best outcomes for the industry, consumers, and the environment.
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