Reducing waste, promoting sustainability
Handybin Waste Services Pty Ltd is a local, Australian-owned company that has been servicing the Coffs Coast region for the last 15 years. As the largest provider of waste services on the North Coast, we proudly offer comprehensive waste management services to Councils, businesses, and households throughout the NSW Coffs Coast.
Our Services
At Handybin Waste Services, we understand the importance of responsible waste management. That's why we provide a wide range of services to cater to the diverse needs of our customers. Our services include domestic waste collection, commercial waste and recycling services, and educational services.
Domestic Services
Each week, we provide waste and recycling collection services to over 40,000 homes and businesses on the Coffs Coast. Our domestic service includes a yellow bin for recyclables, a green bin for organics including greenwaste and foodwaste, and a red bin for garbage. We also offer bulky goods collection and educational resources to promote waste minimization and recycling.
Commercial Services
Handybin provides a complete range of commercial waste and recycling services in Coffs Harbour. Depending on your requirements, we offer garbage, recycling, and organics bins in a variety of sizes. We can provide a FREE, NO OBLIGATION assessment of your waste disposal requirements and tailor a complete waste solution for your business from source separation to collection.
Education Services
At Handybin, we know that the key to maximizing recycling and minimizing waste is excellent and effective education services. We provide educational services to everyone from households to businesses and schools, including tours of the recycling facility, comprehensive resources such as stickers and signage, and waste audits.
Our Commitment
As a proud partner of the Sustainability Advantage Program, we are committed to reducing carbon dioxide emissions and promoting sustainable practices in our community. Our state-of-the-art recycling facility at the Coffs Coast Resource Recovery Park is a testament to our dedication to providing innovative waste management solutions.
Get in Touch
If you need assistance with managing your waste, please don't hesitate to contact us. You can call us today at +61 2 6691 8700, email us at support@handybinwaste.com.au, or visit our website to learn more about our services.
Overall Experience
The majority of reviewers have had a positive experience with Handybin Services, with a rating of 5 stars across multiple reviews. The company has been praised for its excellent customer service, with staff described as friendly, polite, and helpful. The service itself has also been commended, with reviewers noting that bins arrive and are removed on time, and that the team is accommodating and responsive to their needs.
Booking and Delivery
Several reviewers have mentioned the ease of booking and delivery of the skip bins. Most have booked online and noted that the bins arrive on time. Some reviewers have also praised the drivers for being friendly and courteous during the drop-off and pick-up process.
Customer Service
Reviewers have consistently praised the customer service provided by Handybin Services. Staff have been described as "extremely accommodating" and "polite, helpful, and great to deal with". The company has also been praised for its willingness to accommodate special requests, such as extensions on pickup dates.
Negative Experiences
However, one reviewer had a negative experience with Handybin Services. Due to a builder going into liquidation, the company allegedly abandoned a skip bin on the reviewer's property. When the reviewer refused to pay the builder's debt, the driver arrived unannounced, broke into the property, and emptied the bin. The reviewer was left to order another bin at their own cost.
Conclusion
Handybin Services has received overwhelmingly positive reviews for its excellent customer service, prompt delivery, and accommodating nature. However, one reviewer's negative experience highlights the importance of clear communication and resolving issues promptly.
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