Achieving painless movement.
Melbourne House Cleaners offers comprehensive cleaning services to individuals and businesses in Melbourne. We understand the importance of a clean and healthy home or work environment, and our experienced team is dedicated to delivering meticulous cleaning solutions tailored to your specific needs.
1. End of Lease Cleaning
Moving out of your rental property? Our comprehensive end-of-lease cleaning ensures a thorough and efficient handover, maximizing your potential bond refund. Our cleaning technicians meticulously clean every nook and cranny, following strict Property Manager checklists for guaranteed peace of mind.
2. Builders & Renovation Cleaning
From dust-filled new construction to post-renovation mess, our skilled cleaners will restore your property to its pristine glory. We utilize industry-grade cleaning products and techniques to remove construction debris, dust, and residue, leaving your space fresh and inviting.
3. Post-Party & Event Cleaning
Have a party or event left your home in need of a thorough cleaning? Our experienced team can handle the post-party cleanup, ensuring a swift and efficient restoration of your home to its pre-party condition.
4. General Cleaning Services
We provide routine cleaning services for homes and offices, including:
- Oven and stove cleaning
- Toilets, showers, and bathrooms
- Taps, bathtubs, shower screens, and tiles
- Cobwebs removal
- Floor cleaning (timber, vinyl, and tiled)
- Complete cleaning of each room
Why Choose Melbourne House Cleaners?
- Experienced and Trained Team: Our cleaners are highly trained and experienced in all aspects of cleaning.
- Tailored Services: We understand that every home and business is different, and we offer customized cleaning plans to meet your specific needs.
- Quality Assurance: We take pride in delivering exceptional cleaning results, and our attention to detail is unmatched.
- Transparent Pricing: Our clear and competitive rates are inclusive of all cleaning supplies and materials.
Service Quality and Reliability
Several reviewers have expressed dissatisfaction with the service quality and reliability of this company. They reported that the company provided mediocre cleaning services, left properties in a poor state, and failed to fulfill their promises. In some cases, the company did not show up on time, or at all, leaving clients frustrated and stressed.
Pricing and Billing
There are concerns about the company's pricing and billing practices. Some reviewers felt that they were overcharged for the services provided, and that the company was not transparent about their pricing. In one case, a reviewer was told that the original quote would not cover the entire scope of work, and they would need to pay more to get the job done.
Communication and Customer Service
Poor communication and customer service are common themes among the negative reviews. Reviewers reported that the company did not respond to their concerns, or respond defensively when issues were raised. In some cases, the company failed to provide receipts or invoices, making it difficult for clients to verify the work done.
Positive Experiences
On the other hand, a few reviewers reported positive experiences with the company. They found the communication to be prompt and efficient, and the cleaning services to be thorough and professional.
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