Empowering Health, One Meal at a Time.
Southend Medical Centre is your trusted local healthcare provider, offering a comprehensive range of services for the whole family. Our dedicated team of experienced GPs and healthcare professionals are committed to providing you with compassionate and personalized care at our Hampton clinic.
**Our Services
We offer a diverse array of services to cater to your diverse healthcare needs, including:
General Health & Wellbeing
- Routine checkups and vaccinations
- Chronic disease management
- Preventative care for skin cancer, travel, and women's health
- Mental health support and care plans
Women's Health
- Pap smears and cervical screening
- Hormonal balancing and contraception advice
- Insertion of IUDs and Implanons
- Pregnancy care and postnatal support
Men's Health
- Prostate health assessments
- Sexual health advice
- Management of erectile dysfunction and infertility
- Skin cancer checks and removal of moles
Family Planning & Children's Health
- Family planning consultations and contraception
- Child health checks and immunizations
- Management of common childhood illnesses
- Adolescent health guidance
Travel & Skin Health
- Travel consultations and vaccinations
- Skin cancer screenings and mole removal
- Medical advice for travelers
Specialized Care
- Geriatric care and home visits
- Workcover and TAC claims management
- Wound care and management of chronic diseases
Our Team
Our team of experienced GPs is supported by a dedicated team of nurses, receptionists, and other healthcare professionals. We pride ourselves on providing a friendly and welcoming environment where you can feel comfortable discussing your health concerns with our compassionate and knowledgeable doctors.
**Learn More
If you have any further questions or require additional information about our services, please feel free to contact us directly on (03) 9598 7688 or visit our website for more detailed information.
Staff and Customer Service
The majority of reviewers had negative experiences with the staff and customer service. They described the doctors as inattentive, dismissive, and careless. The reception staff were also criticized for being unfriendly and unhelpful. Some reviewers mentioned that it was difficult to get through to the receptionists and book appointments.
On the other hand, some reviewers had positive experiences with the staff, particularly the receptionists, who were described as friendly, professional, and helpful.
Appointments and Booking System
Many reviewers had difficulties with the booking system, finding it hard to get through to the receptionists and book appointments, especially on the same day. Some reviewers mentioned that they had to call multiple times before getting through.
Overall Experience
The overall experience of the reviewers was largely negative, with many expressing frustration and disappointment with the service provided. However, some reviewers had positive experiences and praised the staff and service.
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