Business Details
20 Years
experience
Award-Winning Custom Jewellery & Repair Services in Hyde Park
Established in 2006, Jewellery by Design (JBD) is an independently owned retailer dedicated to delivering exceptional craftsmanship and customer service. Our award-winning team specialises in custom jewellery design, repairs, and restorations, combining cutting-edge technology with traditional techniques. Recognised internationally for excellence, including a Craftsmanship Award at the International Jewellery Design Excellence Awards in Hong Kong, we offer a curated selection of luxury pieces, including exclusive Australian Chocolate Diamonds and Pink Kimberley collections.As an official Antwerp Diamond Broker, we source premium diamonds directly from Belgium's diamond capital. Our commitment to quality extends to professional valuations, watch repairs, and after-sales care, ensuring lifelong satisfaction for our clients across Townsville and North/North West Queensland.
Services
Custom jewellery design
Jewellery repairs
Watch repairs
Valuations
Restoration services
Diamond sourcing
Remodelling
Cleaning services
Gemstone replacement
Bespoke engagement rings
Details
- Year established: 2006
Highlights and features
- We are multi-award-winning jewellers with international recognition for craftsmanship.
- Our team includes an official Antwerp Diamond Broker for premium diamond sourcing.
- We offer bespoke design services using CAD/CAM technology and traditional techniques.
- Our repairs and restorations are backed by comprehensive insurance coverage.
- We provide transparent pricing with no hidden costs for all services.
Services
Custom jewellery design
Our custom design service transforms your ideas into unique jewellery pieces. Using CAD/CAM technology and traditional craftsmanship, we create engagement rings, pendants, and more. Clients receive detailed sketches and gemstone options before production begins, ensuring every detail reflects their vision. This service includes consultations with our award-winning design manager Angelo.
Jewellery repairs
Professional repair services for broken or damaged jewellery, including resizing, clasp replacement, and stone setting. Our jewellers use premium materials and techniques to restore pieces to their original condition. All items are insured while in our care, with competitive pricing and obligation-free quotes available.
Valuations
We provide professional jewellery valuations for insurance, probate, or resale purposes. Our transparent process includes detailed reports on replacement values and gemstone quality. Clients receive clear documentation to support insurance claims or estate planning, with no hidden fees for this service.
Watch repairs
Specialist repairs for all watch brands, including battery replacement, movement servicing, and glass replacement. Our trained watchmakers handle vintage and modern timepieces, offering free estimates and while-you-wait battery changes. We also stock replacement parts for straps and winders.
Restoration services
Revive family heirlooms or outdated jewellery through our restoration and remodelling service. We repurpose existing gemstones into new designs, polish worn pieces, and replace missing stones. This service includes design consultations to transform sentimental items into wearable modern jewellery.
People
Angelo
Design Manager
Angelo leads our custom design process, combining CAD expertise with creative vision. With years of experience in jewellery design, he guides clients from concept to creation, ensuring each bespoke piece meets their unique specifications and style preferences.
Questions
How does the custom jewellery design process work?
Our process involves four steps: consultation with Angelo, design creation using CAD technology, production of your piece, and lifetime after-sales service including cleaning and repairs.
Do you offer jewellery repair services?
Yes, we provide comprehensive repairs for all jewellery types, including resizing, stone replacement, and clasp fixes. Repairs come with insurance coverage while your items are in our care.
Can you value my existing jewellery?
We offer professional valuations for insurance, probate, or resale purposes. Our transparent process includes detailed reports on current replacement values and gemstone quality assessments.
Are you an authorised dealer for specific brands?
As an official Antwerp Diamond Broker, we source premium diamonds directly from Belgium. We also stock exclusive Australian Chocolate Diamonds and Pink Kimberley collections.
What areas do you serve?
While based in Hyde Park, we serve clients across Townsville and North/North West Queensland, offering custom designs, repairs, and exclusive jewellery collections to regional customers.