Business Details
26 Years
experience
Your Home Away From Home in Richmond, NSW
Established in 2000, the New Inn Motel has been a cornerstone of hospitality in Richmond, NSW. Our mission is to provide guests with a unique blend of historic charm and modern comfort, ensuring every stay is memorable. As a family-run establishment, we prioritize personalized service and affordability, catering to travelers seeking both relaxation and adventure. In 2024, Linda and James, experienced hoteliers with over 11 years of global experience, took ownership, continuing our legacy of excellence. Our recent rebranding as SureStay Hotel by Best Western in 2025 solidifies our commitment to exceptional service while preserving our rich heritage.Located just an hour from Sydney and surrounded by the natural beauty of the Blue Mountains, we offer spacious, well-appointed rooms with amenities like complimentary Wi-Fi, off-street parking, and accessible facilities. Our guests enjoy seamless self-check-in, daily room service, and proximity to local attractions, making us a preferred choice for both short stays and extended visits. We pride ourselves on creating a welcoming atmosphere where history and hospitality converge, ensuring every guest feels at home.
Services
Accommodation
Free Wi-Fi
Parking
Laundry Facilities
BBQ Area
Details
- Year established: 2000
Highlights and features
- We are a family-run motel offering personalized service and affordable rates.
- Our rooms feature modern amenities like free Wi-Fi, air conditioning, and daily service.
- We provide 24-hour check-in and accessible NDIS-compliant accommodations.
- Our location offers easy access to Sydney, Blue Mountains, and Hawkesbury attractions.
- We are part of the Best Western Group, ensuring quality and reliability.
What people say
Very clean
Friendly staff
Convenient self-check-in
Spacious rooms
Historic charm
Services
Accommodation
Spacious, modern rooms with air conditioning, Wi-Fi, and private balconies. Designed for comfort, our accommodations cater to families, couples, and solo travelers. Daily housekeeping ensures a fresh, welcoming environment.
Free Wi-Fi
High-speed wireless internet available in all rooms and common areas. Ideal for staying connected during work trips or streaming entertainment during leisure stays without additional fees.
Parking
Ample off-street parking directly adjacent to rooms. Secure, stress-free vehicle access for guests arriving by car, with space for extended stays and large vehicles.
Laundry Facilities
On-site commercial laundry with washers and dryers. Perfect for long-term guests needing to refresh clothing, ensuring convenience and flexibility during extended stays.
BBQ Area
Shaded BBQ space with seating for family gatherings or relaxation. Located at the rear of the property, it offers a peaceful setting to enjoy meals surrounded by Richmond's climate.
People
Linda
Owner
With over 11 years of global hospitality experience, Linda ensures our guests enjoy modern comforts while preserving the motel's historic legacy.
James
Owner
James brings extensive hotel management expertise, focusing on exceptional service and maintaining the New Inn Motel's heritage charm for future generations.
Questions
Does the motel offer 24-hour check-in?
Yes, we provide 24-hour check-in with a smart pin code sent via text for seamless access.
Are there accessible rooms available?
Yes, we have NDIS-accessible ground-floor units with wheelchair-friendly bathrooms and amenities.
What amenities are included in rooms?
All rooms include air conditioning, Wi-Fi, TV, microwave, mini fridge, tea/coffee facilities, and daily service.
Is parking available?
Yes, we offer ample off-street parking near all rooms at no extra charge.
What nearby attractions are accessible?
We’re near the Blue Mountains, Hawkesbury River, Windsor Polo Club, and Penrith Whitewater Stadium within an hour’s drive.
Is the motel part of a loyalty program?
Yes, as a Best Western-affiliated property, guests can earn points through the Best Western Rewards program.
