POOL TILE AND COPING SPECIALISTS
The Pool Tile Company stands as a leading supplier of premium pool tiles, pool coping, outdoor tiles, pavers and more across Australia. With a diverse selection spanning natural stone and stunning stone-inspired options, we empower you to craft captivating pool and landscaping designs.
A Commitment to Quality and Variety
Our extensive range includes captivating natural stone tiles such as Travertine, Granite, Limestone, Marble and Sandstone, alongside stunning glass and ceramic mosaics. We also offer a broad selection of porcelain tiles, perfectly mimicking the elegance of natural materials like marble and travertine.
Expert Guidance and Inspiration
Our team of passionate experts is committed to guiding you through the selection process, offering invaluable insights and inspiration. We believe in exceeding expectations, offering exceptional customer service and ensuring a seamless, enjoyable experience every step of the way.
Tailored Solutions for Every Project
We understand that every project is unique. Our diverse range of products coupled with our meticulous attention to detail allows us to curate bespoke tile and coping solutions suitable for every space and design concept.
1. Consultation and Design
- In-depth discussions to understand your vision and requirements
- Detailed site analysis for optimal tile selection and layout
- Design recommendations tailored to your needs
2. Supply and Installation
- Supply of premium-quality tiles and coping materials
- Professional installation by experienced and certified tilers
- Efficient project management and timely completion
3. Ongoing Support
- Technical advice and care guidance
- Warranty coverage for your peace of mind
- Ongoing consultation and support for your ongoing pool maintenance
4. Mobile Showroom Services
- Convenient on-site consultations across major metropolitan and regional areas
- Convenient access to our impressive range of tile and coping options in a comfortable setting
5. Design Inspiration and Resources
- Access to a wealth of design inspiration and resources
- Access to qualified architects and designers
- Regular updates on new products and trends
Service and Knowledge
The majority of customers have had a positive experience with the pool tile company, praising the service and knowledge of the staff. Many reviewers mention that the staff were friendly, enthusiastic, and knowledgeable, making the process of choosing the right tiles easier. Michelle, Terry, and Alice were specifically mentioned as being exceptional in their service and ability to understand and meet the customer's needs.
After Sales Service
Some customers have also commended the company's after-sales service, with one reviewer mentioning that the company was willing to come out and resolve an issue with the tiles for free. Another reviewer praised the company's response to resolving a concern, saying that they were visited by a representative who went above and beyond to ensure the customer was satisfied.
Unprofessional Service
However, there were a few instances of unprofessional service, with one reviewer mentioning that a salesperson swore in front of their child and spent too much time talking about their personal life. Another reviewer had a disappointing experience with the company's sales staff, stating that they were ignored after requesting a quote.
Communication and Integrity
One reviewer had a disastrous experience with the company, mentioning that they were sold tiles that were different from the samples they had been shown. The reviewer felt misled and undervalued, and the company's response to the issue was unhelpful and defensive. This reviewer warns others to stay away from the company, citing a lack of communication and integrity.
Be the first to review The Pool Tile.
Write a Review
