Achieve Your Financial Goals with Expert Guidance
At Caught In The Act Security Solutions, we pride ourselves on being a fully Australian-owned and operated business, established in 1998. Our focus is to provide Total CCTV and security solutions, which has been the key to our customers' satisfaction. Our team consists of experienced professionals, including Installation Managers, Service Managers, Workshop Technicians, Documentation Managers, IP Video Integrators, Site Assessors, and Field Technicians.
We specialize in providing security solutions to schools, local government, and small to medium-sized businesses. All installations and services are performed by our fully licensed "in-house" team, ensuring that our customers receive the highest quality of workmanship and attention to detail. We take pride in keeping up-to-date with the latest technology and regulations for installing/supplying CCTV and other security systems.
Our Services
We offer a wide range of security solutions, including Thermal Cameras, X-Ray Scanners, Access Control, Alarm and Back-to-Base Monitoring, Body Worn Cameras, CCTV Surveillance Systems, Ducted Vacuum Systems, Intercom Systems, I-Site Solar CCTV, and Under Vehicle Surveillance Systems (UVSS). Our team is dedicated to providing our customers with the latest technology and expert advice on how to best secure their premises.
Why Choose Us
At Caught In The Act Security Solutions, we understand the importance of providing our customers with a comprehensive security strategy that meets their specific needs. That's why we offer a range of services, including security strategy advice and recommendations, free quotes, best materials and equipment, professional installation, finance packages, extended warranty and maintenance contracts, and prompt service.
Our Projects
We have worked with a variety of customers, including schools, government agencies, and small to medium-sized businesses. Our projects range from installing CCTV systems to providing comprehensive security solutions for schools and government buildings.
What Our Customers Say
Don't just take our word for it. Our customers rave about our service and expertise. From residential CCTV systems to commercial security solutions, our customers appreciate our attention to detail and commitment to providing the latest technology.
Overall Experience
The overall experience with Caught in the Act Security Solutions has been positive, with most customers expressing satisfaction with the service provided. However, there have been a few negative experiences, particularly with installation and customer service.
Professionalism and Workmanship
The company's professionalism and workmanship have been consistently praised by customers. The team, led by Jeff, has been described as friendly, reliable, and helpful. The installation process is generally smooth, with the team ensuring that the system is set up correctly and that customers understand how to use it.
Customer Service
Customer service has been a mixed experience. While some customers have reported positive interactions with the team, others have had issues with responsiveness and follow-up. There have been instances where customers had to wait for extended periods for a response or resolution to their issues.
Pricing
The pricing offered by Caught in the Act Security Solutions is generally considered to be competitive and reasonable. Customers have compared the prices with other companies and found them to be more affordable for the same quality of service.
Negative Experiences
There have been a few negative experiences reported, including issues with installation, such as damaged electrical cables and loss of power, and unresolved customer service issues. In one case, a customer had to wait for an extended period for a response to their issue and eventually had to seek assistance from another company.
Be the first to review Caught In The Act Video Surveillance.
Write a Review
