Business Details
50+ Years
experience
Emergency
services
Trusted Insurance and Roadside Assistance Services in Western Australia
Established in 1905, RAC has been a trusted advocate for Western Australians for over 120 years. Our purpose-driven organization reinvests profits to serve members and the broader WA community through comprehensive insurance solutions, 24/7 roadside assistance, and impactful community initiatives. With a focus on road safety education, environmental stewardship, and member-centric services, we deliver tailored insurance products including car, home, travel, and life coverage.Our commitment to innovation is demonstrated through partnerships like the proposed collaboration with IAG to enhance service capabilities while maintaining local expertise. Backed by a 90% on-site repair rate for roadside incidents and exclusive member benefits like fuel discounts and travel deals, we combine technical proficiency with community leadership to champion a safer, more sustainable WA.
Services
Car Insurance
Roadside Assistance
Home Insurance
Travel Insurance
Personal Loans
Vehicle Servicing
Battery Replacement
Tyre Services
Road Safety Education
Community Programs
Details
- Year established: 1905
Highlights and features
- 24/7 Australia-wide roadside assistance with 90% on-site repair rate
- Exclusive member benefits including fuel discounts and travel deals
- Reinvests profits into WA community initiatives and road safety programs
- 120-year history of local expertise and member-focused service delivery
- Comprehensive insurance coverage options for vehicles, homes, and travel
What people say
Extremely satisfied
Very reliable
Prompt service
Great value
Peace of mind
Services
Roadside Assistance
RAC's 24/7 roadside assistance provides immediate mechanical support across WA and Australia-wide. With four coverage tiers from Standard to Ultimate Plus, members receive benefits including towing, lockout assistance, and emergency fuel delivery. The service includes free metro towing distances varying by plan and access to replacement vehicles, with 90% of incidents resolved on-site by qualified technicians.
Car Insurance
Comprehensive car insurance solutions protect against accidental damage, theft, and natural disasters. Policies include optional extras like free2go cover for young drivers and BusinessWise packages for commercial vehicles. Claims can be lodged online or via phone, with excess amounts varying by policy type and claims history determining future premiums.
Road Safety Education
Free educational programs target WA school students through interactive road safety presentations and practical initiatives. The bstreetsmart program simulates crash scenes with emergency services, while Project Road Smart educates teens on risk management. Primary school resources cover vehicle maintenance basics and environmental impacts of emissions.
Home Insurance
Home insurance policies cover buildings and contents against fire, theft, and storm damage. Optional add-ons include home security systems and vehicle inspection services. Claims for incidents like storm-damaged fences can be submitted online 24/7, with settlement arrangements coordinated directly with policyholders.
Member Benefits
Membership provides access to over 100 retail partner discounts, fuel savings, and travel deals. Benefits extend to movie tickets, shopping, and vehicle maintenance services. These perks complement core insurance and roadside assistance offerings, creating additional value for WA residents.
Questions
What roadside assistance coverage options are available?
We offer four tiers: Standard ($124/year), Classic ($210/year), Ultimate ($315/year), and Ultimate Plus ($380/year) with increasing benefits.
How do I make an insurance claim?
Claims can be lodged online 24/7, by phone, or via email with required documentation provided after initial submission.
Are there discounts for members?
Yes, members receive fuel discounts, retail partner savings, and exclusive travel deals as part of their membership benefits.
What educational programs do you offer?
Free road safety education programs for schools include bstreetsmart simulations and Project Road Smart initiatives for secondary students.
Will the IAG partnership affect my policy?
No immediate changes - policies remain unchanged with RAC continuing to manage claims and customer service in WA.
What areas do you service?
Roadside assistance covers all of Western Australia with Australia-wide breakdown support available.